AMIT KUMAR JHA

AMIT KUMAR JHA

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Administrator at IIM Lucknow -Noida Campus
Delhi, India

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work
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  • Agile Tech Solutions
    Administrator
    Agile Tech Solutions
    Aug 2026 - Current (3 months)
    Responsible for installing, configuring, maintaining, and troubleshooting Windows 10 and Windows 11 operating systems across laptops and desktop computers. Handled end-to-end troubleshooting of hardware and software-related issues to ensure smooth and reliable IT operations.
    Configured and supported local and network printers, computer hardware components, IP addresses, Remote Desktop, and network file-sharing services. Performed Windows migration activities and added local computers to the organization’s Active Directory domain as required.
    Managed and maintained IT asset inventory records using Microsoft Excel, ensuring accurate tracking of hardware and equipment. Coordinated with vendors for hardware repairs, replacements, and
  • Team Computers
    Technical Support Specialist
    Team Computers
    Aug 2025 - Current (1 year 3 months)
    Installing and configuring operating system windows 10, 11. Troubleshooting problems related to Laptops and desktops. Configuring Local and Network Printers. Trouble shooting of Computer Hardware components. Configuring IP Addresses, Remote Desktop and File Sharing in network. Doing windows Migration activity. Adding local computers into Domain. Maintaining Asset inventory records in excel. Coordinating with vendors for various repairs to be done. Capable to acquire advance technology and implement the same. Resolving network related issues. Configuring MS outlook and creating PST. Checking Network connectivity issues like LAN and Wi-Fi. Replacement of battery and Replacement of screen in laptops. Replacement of hardware components for lapt
  • DxMinds Innovation Labs Pvt Ltd
    Desktop Support Engineer
    DxMinds Innovation Labs Pvt Ltd
    Jan 2020 - Jul 2025 (5 years 7 months)
    Experienced Desktop Support Engineer with 5.5 years of hands-on expertise in troubleshooting hardware, software, and network issues in Windows and Linux environments. Proficient in providing Level 1 & 2 support, system upgrades, printer configurations, and remote desktop assistance. Strong knowledge of Active Directory, Office 365, and IT ticketing systems like ServiceNow. Adept at user training, asset management, and maintaining high customer satisfaction in fast-paced IT environments.
  • DxMinds Innovation Labs Pvt Ltd
    Desktop Support Engineer
    DxMinds Innovation Labs Pvt Ltd
    Jan 2020 - Jul 2025 (5 years 7 months)
    Experienced Desktop Support Engineer with 5.5 years of hands-on expertise in troubleshooting hardware, software, and network issues in Windows and Linux environments. Proficient in providing Level 1 & 2 support, system upgrades, printer configurations, and remote desktop assistance. Strong knowledge of Active Directory, Office 365, and IT ticketing systems like ServiceNow. Adept at user training, asset management, and maintaining high customer satisfaction in fast-paced IT environments.
  • Origin To Future Consultancy Services Pvt Ltd
    Network Test Engineer
    Origin To Future Consultancy Services Pvt Ltd
    Apr 2014 - Dec 2019 (5 years 9 months)
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