Nonhle Mwandla

As a Sales Representative at Pluxa Property, I make high-volume outbound calls to schedule quality meetings with potential customers, connecting with prospects, qualifying leads, and setting up sales appointments to drive conversions and close sales. Making 300+ daily calls using power dialing software - Scheduling quality meetings with qualified prospects - Maintaining accurate CRM data and tracking - Following up on warm leads and updating CRM with call notes and clients info - Tracking key metrics and participating in regular training and coaching sessions - finish daily calling blocks and sending meeting confirmations - Following up on voicemails and missed connections to maximize conversions - Tracking performance metrics to ensure I'm on target Prior to joining Pluxa Property, I worked as a Billing Specialist at EZ Dental Billing LLC, where I was responsible for handling billing and coding processes, verifying insurance eligibility, submitting claims, and resolving any disputes. I utilized my strong communication and problem-solving skills to ensure accurate and timely billing and customer satisfaction. In my previous role as an Account Executive at The/Studio, I helped customers create and order personalized products for their brands, events, or causes. I generated leads, qualified prospects, closed deals, and provided excellent customer service, working remotely and adapting to different situations and challenges. I also have experience in the financial services industry, where I worked as a Credit Control Officer at Affinity Group. My responsibilities included collecting and reviewing legal and financial documents for a law firm and set appointments once I have all the documents and clients have e-sign with us, negotiating with creditors, and resolving customer queries and issues. Additionally, I have experience working as a Customer Service Representative for Metro by T-Mobile, where I developed strong communication and interpersonal skills, and learned the importance of active listening, empathy, report building and problem-solving in a fast-paced customer service environment. Throughout my career, I have demonstrated my ability to learn and grow, and I am always eager to take on new challenges and opportunities. I am excited to bring my skills and experience to a new role and contribute to a team's success.