Brian Gouthro
About
Detail
IT Business Analyst | Healthcare & IS Project Management
Parrottsville, Tennessee, United States
Résumé
Jobs
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Sr Business AnalystCisiveDec 2025 - Current (8 months)Guiding software projects from early definition through build and delivery in the SDLC. Leading requirements workshops with clients and internal teams, translate business needs into clear functional and non-functional requirements, and keep them prioritized, documented, and approved. Partnering closely with engineers, Scrum Masters, PMs, and QA during development to ensure requirements are understood, implemented correctly, and tested end-to-end.- IS Project ManagerMGICSep 2024 - Sep 2025 (1 year 1 month)Leading and managing IT infrastructure upgrade initiatives, system decommissioning, and application migrations to support modernization efforts at MGIC. Overseeing technology refresh initiatives, streamlines decommissioning processes, and ensures operational reliability during transitions. Collaborates with cross-functional teams to optimize workflows, minimize business impact, and enhance overall IT efficiency.
- Engagement ManagerZendicoded INCOct 2023 - Apr 2024 (7 months)With a central emphasis on upholding CSAT, I oversee a broad spectrum of activities, ensuring efficient internal operations as well as impeccable customer engagements. By working along side the Project Managers and Solution Architects, I guide customer projects from initial concept to successful completion by promoting the adoption of best deployment & development practices while offering insight into the implementation of ServiceNow technology solutions.
- Engagement ManagerZendicoded INCJun 2023 - Oct 2023 (5 months)Overseeing a broad spectrum of activities, ensuring efficient internal operations as well as impeccable customer engagements.
- Project Manager Scrum MasterMGICDec 2022 - Mar 2023 (4 months)Led Agile transformation initiatives, enhancing business-led planning, capacity management, and project intake processes. Designed and implemented future-state Agile and resource management workflows within ServiceNow, improving efficiency and alignment across teams. Managed functional and UAT for resource and time management, ensuring seamless adoption and process optimization.
- IS Project ManagerMGICJun 2022 - Mar 2023 (10 months)Managed enterprise-wide IT initiatives, including the migration of Red Hat Enterprise Linux (RHEL) and organizational realignments. Oversaw server and application transitions, collaborating with cross-functional teams to ensure minimal disruption. Led discovery, planning, and execution of system updates, while coordinating functional, regression, and UAT testing to support smooth deployments and operational stability.
- Epic Project ManagerProvidenceOct 2021 - Apr 2022 (7 months)Working alongside a dedicated team with Medasource and Providence Hospital to ensure a successful implementation of Epic EHR, including workstation & peripheral deployment and TDR Testing, across 5 Texas and New Mexico Hospitals and ambulatory clinics part of the Covenant Health system.
- Project ManagerOrlando HealthJul 2020 - Oct 2021 (1 year 4 months)Project Manager for ELLiE under the IT PMO.
- Consultant & Community OutreachDiane Meiller AssociatesMar 2019 - Aug 2021 (2 years 6 months)As a Consultant, Full Stack Web Developer, Community Outreach Coordinator and Project Coordinator within the IT Optimization and Planning practice at Diane Meiller and Associates (DM&A). I joined the team with more than 11 years of website development, user interface (UI) development and graphic design experience. I have greater understanding of the technology world and what is driving businesses into the future.
- DPresidentDowntown Baldwin ParkNov 2018 - Jan 2021 (2 years 3 months)Head of the Executive Board and committees, I am tasked with maintaining current relationships with the merchants and citizens of Baldwin Park. Our primary goal of the committee is to bring more traffic and awareness to the Downtown Baldwin Park town center. We work along side merchants in the area as well as the Residential, Commercial and Joint Committees within Baldwin Park.
- BPresident / CEOBlue Helium Concepts LLCNov 2016 - Mar 2020 (3 years 5 months)I work along side a group creative junkies who each bring a wide range of talents and perspectives to the table for a common goal of making great work, killer designs and successful brands. I assist new and established brands across Central Florida market their products and services and increase website traffic quickly, efficiently and cost-effectively.
- WPresidentWedding AllianceSep 2014 - Mar 2016 (1 year 7 months)Head of the Executive Board and committees, I am tasked with maintaining current relationships with the organization as well as building new ones. Growing the organization to be one of the largest wedding vendor directories in Central Florida that support equality, diversity and love for all.
- Manager of Agent RelationsREMAX Town CentreSep 2012 - Feb 2017 (4 years 6 months)My primary goal is to serve as the concierge for the associates, being there to assist the associates in all aspects of their career, making their transition to RE/MAX Town Centre as seamless and stress free as possible. As Manager of Agent Relations, I am here to conduct thorough associate orientation, assist in setting up LeadStreet, STAR Leads, Mainstreet, social media sites as well as their own websites, thereby allowing them to achieve optimum levels of success. This is part of our strategy to align ourselves with other world-class organizations. I am also here to help manage the existing offices as well as the onset of our new offices, our SUCCESS Training series, as well as office support. Being on the forefront of the technology cu
- Server/Corporate TrainerApplebeesFeb 2010 - May 2011 (1 year 4 months)Successfully organized and executed a plan to increase Car Side and Catering orders at the Orange City Applebee's Successfully trained new team members at various Applebee's locations Trained new staff for store opening at Daytona Beach Worked closely with management and the community to obtain higher Car Side and catering orders for Orange City location
Education
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- APhotographyArt Institute of PittsburghJan 2010 - Jan 2012 (2 years 1 month)
- High School Diploma, PhotographyDeltona High SchoolJan 2001 - Jan 2006 (5 years 1 month)
Projects (professional or personal)
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- RRepligen Global IT Service Delivery ImplementationAug 2023 - Current (3 years)The Repligen IT Service Deliver Implementation initiative aims to enhance operational efficiency, ensure compliance with service level agreements (SLAs) and objectives (SLOs), and improve customer experience. All incidents and requests will be categorized, prioritized, and assigned to the appropriate teams for resolution, thus enabling effective monitoring and reporting.
- EELLiE Bayfront Health M&A EUD DeploymentMay 2021 - Aug 2021 (4 months)Tasked with planning and coordinating the deployment of all workstation peripherals, printers and mobile workstations with hospital staff and leadership to ensure all End User Devices were to the ELLiE standard for cut-over.
- EELLiE | Epic Technical Dress RehearsalJul 2020 - Aug 2021 (1 year 2 months)As Orlando Health implemented Epic, the new EMR under the ELLiE Project scope, the team was tasked with planning and executing the TDR (Technical Dress Rehearsal) phase of the project that was split into four stages. TDR consisted of ensuring all 21,000 + workstations were at ELLiE standards with all required peripherals, printers operating systems and hardware but also to ensure each workstation passed all tests based on expected workflows.
- GGrand Re-OpeningSep 2013 - Nov 2013 (3 months)Planning and organizing our 11th year Grand Re-Opening party with expectations of over 400 guests attending. Organizing all the details of the event from liquor, to decorations, and event performers while maintaining a budget that fit our companies needs.
- RRE/MAX Town Centre Intranet SharePointJun 2013 - Mar 2015 (1 year 10 months)Developed RE/MAX Town Centres Intranet with SharePoint through Microsoft office 365. Created office sites, mailboxes, calendars, folders, and training videos. Added interactive calendars for agents, as well as our Executive Team. After developing, I then trained and set up all agents as well as staff on the SharePoint system. Implementation, sharing calendars for each department, Executive Staff, Administration, as well as all our active agents.
- SSTAR Lead ProgramNov 2012 - Oct 2014 (2 years)Implementing and managing a Lead Generating program for the agents of RE/MAX Town Centre. Managing an average of 150 buyer and seller leads, distribution, as well as following up with each agent.
- RRE/MAX Town Centre WebsiteSep 2012 - Jan 2015 (2 years 5 months)Managing the development of floridadreamliving.com. An ongoing project to redesign, upgrade, and deploy a state of the art website for RE/MAX Town Centre. Working along side the team to improve SEO and increase traffic to the site to generate for leads for our agents.
Awards
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- IManager of the Year 2015 - Florida RegionIssued by REMAX LLC