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Lejewelia Lewis

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Home Based Senior Specialist FMOC
Atlanta, Georgia, United States

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Jobs verified_user 0% verified
  • Accenture
    Advertising Sales Representative
    Accenture
    Oct 2025 - Current (1 year 1 month)
    Play key role on Pinterest project by nurturing growth of key client accounts, identifying and promoting strategic partnership advertising opportunities to increase overall business growth and advertising sales. Interact directly with partners to present advertising campaign performance metrics and market trends, recommending new advertising solutions and packages to increase effectiveness of the ads. Negotiate daily spending limits, keeping partners updated on potential reach of targeted audience based on daily spends.
  • Accenture
    Inside Sales Account Representative
    Accenture
    Oct 2025 - Current (1 year 1 month)
  • Pinterest
    Direct Partner Manager at Accenture
    Pinterest
    Oct 2025 - Current (1 year 1 month)
    Play key role in nurturing growth of key client accounts, identifying and promoting strategic partnership advertising opportunities to increase overall business growth and advertising sales. Interact directly with partners to present advertising campaign performance metrics and market trends, recommending new advertising solutions and packages to increase effectiveness of the ads. Negotiate daily spending limits, keeping partners updated on potential reach of targeted audience based on daily spends.
    ♦ On target to exceed 2026 Q1 sales goal of $32,000, recording over $19,500 in advertising sales in January of 2026.
    ♦ Currently tracking February sales revenues to exceed the monthly target of $16,000.
    ♦ Analyze and present 90 d
  • F
    Chief Executive Officer
    Final Play Group, LLC
    Mar 2025 - Current (1 year 8 months)
    I took a leap of faith and started my own Sports Agency!! Primary goal is to assist professional athletes with their final play (retirement). This company will not only help them with contracts, negotiations, and endorsement deals during their playing careers, but also help them make smart financial decisions and investments during and after their playing careers are over.
  • L
    Mobile Notary and Loan Signing Agent
    L'Vanity Notary and Services, LLC
    Feb 2025 - Current (1 year 9 months)
    Travel to signers anywhere in the Atlanta Metro area to sign documents with a quick turn around.
  • Pscu
    Member Services Representative
    Pscu
    May 2024 - Feb 2025 (10 months)
    • Answer daily 80 to 100 inbound service calls to assist credit union members with personal financial information.
    • A liaison that handles various financial account transactions for both commercial and personal members in a call center.
    • Addressed member inquiries via Teller Net and CU Scripter, and referring unresolved member inquiries to credit unions for further investigation.
    • Provides professional personalized member service in a pleasant and friendly manner to all credit union members.
    • Manages challenging situations by responding promptly to the needs of the member.
    • Maintain or exceed established monthly quality and production scores.
  • Assurant
    Customer Care Professional
    Assurant
    Apr 2024 - Jul 2024 (4 months)
    Chosen to work directly with American Express customers to support the timely/accurate filing of vehicle claims. Assisted customers in reviewing policy/coverage and filing all documents with claims department. Communicated claim status to customers as needed.
     Resolved over 800 claims, achieving 92% compliance score and averaged a 93% QA score beating the 90% requirement.
     Credited for reducing escalations by 38% by delivering accurate rental coverage information to 600+ members.
  • Qualfon
    Concierge
    Qualfon
    Apr 2023 - Nov 2023 (8 months)
    Actively interacted with high profile clients to plan, build, and coordinate luxury travel vacations that exceeded client expectations and met all budget requirements. Provided expert advice on selecting hotels, restaurants, and booking entertainment/activities.
  • U-Haul
    Roadside Assistance Agent
    U-Haul
    Aug 2022 - Feb 2025 (2 years 7 months)
    Served as POC in promoting the firms roadside services and programs, assisting customers in addressing and resolving any and all issues quicky and effectively. Interface with peers and across all departments to ensure timely fulfillment of customer requests.
    ♦ Recognized for consistently maintaining customer safety and meeting/exceeding all quality-related performance metrics.
    ♦ Consistently recognized for providing highest customer service, working with customers to ensure success of their move.
  • Target
    Senior Specialist FMOC
    Target
    Aug 2021 - Feb 2024 (2 years 7 months)
    • Provide technical phone, alarm, email, and work orders to help support Target Store team members, Facilities Management team members and external vendors for a multitude of assets and services in and around Target facilities.
    • Monitor fire and burglary systems for Target stores nationwide. Assist store team members with alarm issues.
    • Maintain compliance standards under federal regulations
    • Determine appropriate actions to correct issues and support resolution.
  • GEICO
    Customer Service Representative
    GEICO
    Jul 2020 - Aug 2021 (1 year 2 months)
    • Handle high call volume with an average of 60 plus calls on a daily basis.
    • Responsible for retaining customers and offering savings to help lower rates.
    • Assist customers with making payments, making policy changes, and answering questions regarding their policy and current rates.
    • Minimize customer conflicts by ensuring them of correct coverage and giving them the best advice on potential life events.
    • Current year performance appraisal to date 4.06 on a 5.0 scale base of customer surveys, Quality referrals, calls per day and call quality.
    • Last Year Performance Appraisal 3.49 on a 5.0 scale.
  • Career Break
    Layoff/position eliminated
    Career Break
    Feb 2020 - Jul 2020 (6 months)
    Laid off due to COVID-19
  • BBVA
    Sales and Service Advisor
    BBVA
    Sep 2019 - Feb 2020 (6 months)
    • Delivering exceptional customer experience while uncovering sales and referral opportunities.
    • Performing a variety of duties involving paying out, balancing and receiving transactions within assigned delegated authorities.
    • Responsible for handing cash, deposit transaction and daily work balancing.
    • Participated in all banking center sales and service activities.
    • Supporting the branch team by achieving referral goals and participating in targeted sales and marketing campaigns.
  • Nordstrom
    Retail Sales Associate, Sales Floor Trainer
    Nordstrom
    Jun 2018 - Jun 2019 (1 year 1 month)
    • Responsible for opening new Nordstrom Rewards Program accounts for customers.
    • Collaborated with the Marketing Department to create online marketing brochures and coupons for customers to use both online and in store.
    • Processed special orders for unique pieces not available in store. Met the exact specifications requested by customers and followed through to ensure customer satisfaction.
    • Trained new Sales Associates on product knowledge, standards, and sales techniques.
    • Stocked merchandise in a safe and organized fashion according to designer, color, and style.
    • Set up promotional displays and styled mannequins according to the seasonal style and trend.
    • Resolved customer concerns and questions promp
  • Career Break
    Layoff/position eliminated
    Career Break
    Aug 2017 - Jun 2018 (11 months)
  • Frisco RoughRiders
    Ticket Sales Coordinator
    Frisco RoughRiders
    Nov 2015 - Aug 2017 (1 year 10 months)
    • Marketed and sold premium group tickets, including full, half, partial, and flex plans, and suite rentals.
    • Performed the full sales lifecycle, including prospecting, cold calling, scheduling appointments, assessing client needs, using consultative sales techniques, overcoming objections, and closing sales.
    • Created brochures that compared Frisco Roughriders tickets to Texas Rangers tickets; data included travel distance, family/kid friendly atmosphere, traffic, suite rentals, food costs, and more.
    • Assisted the Marketing/Social Media Department with social media contests and marketing campaigns to promote upcoming games and events.
    • Developed creative hashtags and events to attract new customers and fans to the ba
  • FC Dallas
    Community Relations Intern
    FC Dallas
    Aug 2015 - Nov 2015 (4 months)
    • Assisted with player appearance requests and online auction fulfillments.
    • Designed ticket certificates for fans who won free tickets to future FC Dallas games.
    • Designed and developed a sponsor website for the American Heart Association.
    • Processed mailed-in ticket certificates to ensure fans received electronic tickets in a timely matter.
    • Organized game day auctions for every home game, including Jersey Off Their Backs auction and Cocktails and Cleats auction.
    • Maintained the FC Dallas Foundation webpage and ensured donation numbers were updated daily.
    • Coordinated with the Marketing Department to organized community soccer clinics geared towards underprivileged areas throughout the Dallas-Fort Worth
  • FC Dallas
    Foundation & Community Relations Intern
    FC Dallas
    Aug 2015 - Nov 2015 (4 months)
    • Assisted with player appearance requests and online auction fulfillments.
    • Designed ticket certificates for fans who won free tickets to future FC Dallas games.
    • Designed and developed a sponsor website for the American Heart Association.
    • Processed mailed-in ticket certificates to ensure fans received electronic tickets in a timely matter.
    • Organized game day auctions for every home game, including Jersey Off Their Backs auction and Cocktails and Cleats auction.
    • Maintained the FC Dallas Foundation webpage and ensured donation numbers were updated daily.
    • Coordinated with the Marketing Department to organized community soccer clinics geared towards underprivileged areas throughout the Dallas-Fort Worth
  • Atlanta Dream WNBA
    Corporate Social Responsibility Intern
    Atlanta Dream WNBA
    May 2015 - Aug 2015 (4 months)
    • Managed and organized game ticket requests from community groups throughout the Atlanta area.
    • Promoted the Dream Pink auction on all social media platforms to drive traffic and increase donations; designed Dream Pink brochures, t-shirts, banners, and other displays for the auction.
    • Researched local demographics to better target specific community groups for each game.
    • Coordinated requested player appearances for local community events.
    • Developed ideas and items for the Atlanta Dream Pink auction that produced over $30,000 in bids.
  • United States Bowling Congress
    National Governing Body Coordinator
    United States Bowling Congress
    Jul 2013 - Feb 2014 (8 months)
    • Reviewed and analyzed monthly budgets of each Managing Director and prepared combined monthly data reports for executives to use to eliminate excessive monthly spending.
    • Organized all hotel and travel arrangements for athletes and managers to ensure accuracy and cost savings.
    • Reviewed managers’ calendars to schedule meetings and minimize conflicts.
  • L
    Manager Trainee
    LYND
    Sep 2012 - Jul 2013 (11 months)
    • Correlated media through daily evaluation of reports evaluating effectiveness and origin of responses and provided analysis reports on the effectiveness of marketing materials.
    • Developed, proof read and edited marketing materials and monitored apartment social media outlets such as Twitter, Facebook, Instagram and apartment website.
    • Achieved 95% average occupancy among all apartment communities.
  • NCAA
    Division I Student Athlete
    NCAA
    Aug 2008 - May 2012 (3 years 10 months)
    Won the Conference Championship for the first time in School History my Senior Year

    All SWAC second team 2011-2012
Education verified_user 0% verified
  • Villanova University
    Project Management
    Villanova University
    Jan 2016 - Current (10 years 10 months)
  • Southern Methodist University
    master, Master of Science (M.S.) Sport Management
    Southern Methodist University
    Jan 2014 - Jan 2015 (1 year 1 month)
  • Southern Methodist University
    Master of Science (M.S, Sport Management
    Southern Methodist University
    Jan 2014 - Jan 2015 (1 year 1 month)
    Full-time graduate student enrolled in the SMU Sport Management Program. Participated in class trips to DFWs finest sports facilities. Met leading Sports Industry managers and General Managers from college and professional levels.
  • University of Phoenix
    University of Phoenix
    University of Phoenix
    Jan 2012
    Online Marketing class-MKT/421
  • University of Phoenix
    Online Marketing class-MKT/421
    University of Phoenix
    Jan 2012
  • McLennan Community College
    McLennan Community College
    McLennan Community College
    Jan 2009 - Jan 2010 (1 year 1 month)
    Course: Online History of US to 1877 HIST1301
    Course: Online History of US from 1877 HIST 1302
  • McLennan Community College
    Course: Online History of US to 1877 HIST1301 Course: Online History of US from 1877 HIST 1302
    McLennan Community College
    Jan 2009 - Jan 2010 (1 year 1 month)
  • Prairie View AM University
    Bachelor of Business Administration, Marketing
    Prairie View AM University
    Jan 2008 - Jan 2012 (4 years 1 month)
  • Prairie View A&M University
    bachelor, Bachelor of Business Administration (B.B.A.) Marketing
    Prairie View A&M University
    Jan 2008 - Jan 2012 (4 years 1 month)
  • Villanova University
    Project Management
    Villanova University
Projects (professional or personal) verified_user 0% verified
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