Hayley Ballard
Hayley Ballard
About
Detail
HR & Employee Experience Leader | HR Operations, Employee Relations, Programs & Systems
Bend, Oregon, United States
I’m an HR and Employee Experience leader with 10+ years of experience supporting employees, managers, and organizations through growth, change, and complexity. My background spans HR operations, employee relations, engagement programs, and the systems that make people teams work well day to day.
I’ve led HR and employee experience functions in fast-growing companies and public-sector environments, supporting the full employee lifecycle: onboarding, benefits and payroll coordination, policy implementation, employee inquiries, manager support, and engagement initiatives. I’m especially strong at building clear processes and documentation so employees get consistent answers and leaders feel supported making decisions.
Alongside HR, I bring deep operational experience. I’ve built ticketing systems, SOPs, handbooks, training programs, and reporting tools that reduced admin burden by up to 30% and improved responsiveness across HR and People Ops teams. I’m comfortable handling confidential information, managing high-volume requests, and working independently in roles that require sound judgment and follow-through.
Employee experience has been a core thread of my work. I’ve led listening tours, surveys, and feedback loops, then partnered with leadership to turn insights into practical improvements. That work has driven measurable outcomes, including 98% engagement scores and meaningful improvements in trust, clarity, and retention.
I’ve also owned workplace and facilities programs, which gives me a strong advantage in HR roles that intersect with operations. I understand how physical space, systems, policies, and culture all connect, and I know how to design programs that actually work in the real world.
I’m looking for HR Manager, HR Operations, Employee Experience, or administrative leadership roles where I can support employees with clarity, consistency, and care while helping organizations run more smoothly.
I’ve led HR and employee experience functions in fast-growing companies and public-sector environments, supporting the full employee lifecycle: onboarding, benefits and payroll coordination, policy implementation, employee inquiries, manager support, and engagement initiatives. I’m especially strong at building clear processes and documentation so employees get consistent answers and leaders feel supported making decisions.
Alongside HR, I bring deep operational experience. I’ve built ticketing systems, SOPs, handbooks, training programs, and reporting tools that reduced admin burden by up to 30% and improved responsiveness across HR and People Ops teams. I’m comfortable handling confidential information, managing high-volume requests, and working independently in roles that require sound judgment and follow-through.
Employee experience has been a core thread of my work. I’ve led listening tours, surveys, and feedback loops, then partnered with leadership to turn insights into practical improvements. That work has driven measurable outcomes, including 98% engagement scores and meaningful improvements in trust, clarity, and retention.
I’ve also owned workplace and facilities programs, which gives me a strong advantage in HR roles that intersect with operations. I understand how physical space, systems, policies, and culture all connect, and I know how to design programs that actually work in the real world.
I’m looking for HR Manager, HR Operations, Employee Experience, or administrative leadership roles where I can support employees with clarity, consistency, and care while helping organizations run more smoothly.
