Patricio Hernan Cornejo

Solution Architect & Salesforce Manager

Accenture Argentina

Sep 2026 - Current (2 months)

Salesforce Senior Administrator

Aquiva Labs

Jul 2025 - Current (1 year 4 months)

Salesforce Senior Administrator

Aquiva Labs

Jul 2025 - Sep 2026 (1 year 3 months)

Salesforce engineering and production support for a global hospitality loyalty program serving millions of members.

- Owned platform configuration, security model and automation across Sales Cloud, Service Cloud and Loyalty Management
- Led incident investigation and root cause analysis on business-critical production issues under SLA, working directly with client stakeholders
- Troubleshot event-driven integrations across distributed systems, correlating logs and failures end to end
- Drove performance and scalability work at large data volumes, including load testing and governor limit optimization
- Managed releases through Copado and Salesforce CLI, with source control in Git/Bitbucket
- Designed and

Salesforce Admin Team Lead (Sr Admin)

DataArt

Mar 2023 - Jul 2025 (2 years 5 months)

Team Lead for Salesforce Admin Team (Sr Admin) - Financial Operations

Responsibilities

- All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules
- Salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports
- Understanding of basic triggers/Apex code knowledge for L1 troubleshooting and BUG reporting.
- Sandbox environment management.
- DevOps/release management experience.
- Identify and gather requirements, translating into b

Salesforce Administrator

DataArt

Dec 2022 - Mar 2023 (4 months)

Application Development Associate Manager

Accenture

Apr 2022 - Nov 2022 (8 months)

Salesforce Product Owner

Accenture

Dec 2021 - Nov 2022 (1 year)

Product Owner for Marketing Services

Salesforce Operations Team Lead

Accenture

Apr 2021 - Apr 2022 (1 year 1 month)

Leading Application Support Team (APM) for internal tools of the company based in Salesforce.

Salesforce Operations Admin

Accenture

Apr 2020 - Dec 2021 (1 year 9 months)

Project Control Services Sr Analyst

Accenture

Dec 2017 - Mar 2020 (2 years 4 months)

Gestion de procesos de negocios y soporte a stakeholders de organizaciones internas desde el equipo de Governance. Desarrollo de proceso de soporte a traves de Service Now, mantenimiento de formularios, reporte a lideres de queue status e implementacion de mejoras a traves del feedback de power users.

Otras responsabilidades:
-Administracion de servicios, herramientas y finanzas para proyectos de inicio a fin.
-Supervision operativa de un equipo de 4 personas, definicion de objetivos de equipo, liderando las tareas del dia a dia y la negociacion de expectativas del equipo. Reviewer de la capacitacion y desarrollo de carrera de los miembros del equipo

Project Business Analyst

Accenture

Dec 2014 - Nov 2017 (3 years)

Program Support Assistant

Accenture

Apr 2012 - Nov 2014 (2 years 8 months)

-Resource Management
-Budget Control & Support
-Tools Assistance (Sharepoint, Rational ClearQuest/ClearCase, Microsoft Project)

Programmer

Accenture

Nov 2010 - Mar 2012 (1 year 5 months)

-C/C++ Developer
-Unix/Tuxedo Admin
-Oracle/SQL

T

Data Entry - QA

Train Solutions

Mar 2010 - Aug 2010 (6 months)

Patricio Hernan Cornejo

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Patricio Hernan Cornejo

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Behavioral traits