Stephenie Jefferson

Stephenie Jefferson

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Organizational Effectiveness Manager | Organizational Strategy | Process Improvement | People & Operations
Madison, Alabama, United States

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Résumé


Jobs verified_user 0% verified
  • Sycamore Independent Physicians
    Organizational Effectiveness Manager
    Sycamore Independent Physicians
    Jul 2026 - Current (2 months)
    Lead organizational effectiveness initiatives focused on improving how teams, roles, and processes operate across the organization. Partner with leadership and department heads to identify opportunities for greater clarity, accountability, consistency, and cross-functional alignment. Key areas of focus include: Organizational and role clarity, including responsibilities, ownership, and team structure Process and workflow improvement across departments Development of playbooks, SOPs, frameworks, and scalable operating practices Cross-functional collaboration, handoffs, and accountability Department goals, performance metrics, and operational effectiveness Manager tools and resources that support employee performance and development K
  • Sycamore Independent Physicians
    Service Delivery Manager
    Sycamore Independent Physicians
    Feb 2025 - Current (1 year 7 months)
    Led the daily execution of fulfillment and customer service to ensure timely and accurate staffing of client needs. Proactively addressed challenges to maintain a seamless experience for physicians and clients. Collaborated cross-functionally to align operational strategies. Defined, measured, and tracked satisfaction metrics for physicians and clients. Analyzed data and feedback to identify trends and implemented improvement initiatives. Drove projects that enhanced personalized, high-quality experiences for all stakeholders. Designed and implemented comprehensive training programs to equip recruiting and accounts teams with the necessary skills and tools. Provided ongoing coaching and development to build a high-performing, collabo
  • Contentstack
    Associate Talent Acquisition Specialist
    Contentstack
    Jan 2025 - Feb 2025 (2 months)
  • Contentstack
    Talent Acqisition
    Contentstack
    Apr 2024 - Jan 2025 (10 months)
    Sourcing and Recruiting: Utilize diverse sourcing strategies, including job boards, social media, and professional networks, to identify and attract high-quality candidates. Candidate Screening: Review resumes and applications to match candidates with job requirements, ensuring alignment with organizational needs. Interview Coordination: Organize and schedule interviews, facilitating a seamless process for candidates and hiring managers. Candidate Communication: Maintain clear and consistent communication with candidates throughout the recruitment process, providing updates and constructive feedback. ATS Management: Manage candidate records in Greenhouse ATS, ensuring accuracy and up-to-date information. Process Improvement: Collaborat
  • Planet Fitness
    General Manager
    Planet Fitness
    Apr 2021 - Jan 2024 (2 years 10 months)
  • Planet Fitness
    Assistant Manager
    Planet Fitness
    Oct 2020 - Apr 2021 (7 months)
  • Taymax Group LP
    Planet Fitness
    Taymax Group LP
    Jan 2019 - Jan 2024 (5 years 1 month)
  • ChickfilAFranchise
    Assistant Manager
    ChickfilAFranchise
    Jul 2016 - Jan 2019 (2 years 7 months)
Education verified_user 0% verified
  • Western Governors University
    Bachelor's degree, Human Resources Management/Personnel Administration
    Western Governors University
  • Calhoun Community College
    Associate's degree General Education, Education
    Calhoun Community College
  • ITTT  International TEFL  TESOL training
    TEFL Certification, Teaching English as a Second or Foreign Language/ESL Language Instructor
    ITTT International TEFL TESOL training
    Specialization in TEFL Online, and CTEYL!
Awards verified_user 0% verified
  • V
    Business Simulation
    Vice President Evaluation Operations Kirk A Welter
  • V
    Innovative and Strategic Thinking
    Vice President Evaluation Operations Kirk A Welter
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