Divyang Shah
Divyang Shah
About
Detail
Founder & CEO
Vadodara, Gujarat, India
EXECUTIVE SUMMARY
# Over three decades in IT, ITeS and Telecom Industry
# A First Generation Entrepreneur and visionary
# Demonstrated management and operational excellence
# Successfully lead an organization with 4000+ manpower and global presence in over 900 locations
# International Sales and Marketing acumen. RFP won for services across 34 countries.
# Multi-national exposure. Independently registered, established and functionalized operations from scratch in multiple SEA countries.
# Multi-disciplinary strategic top management roles executed while leading senior executives in
Operations, Finance, Talent acquisition, Talent Management, Business Networking and Marketing,
Establishment, Process Re-engineering, Vendor Management, etc.
# Agile and Waterfall Project Management for Software Development and Outsourced Transactions
Processing – BPO
# Specialty domains : BFSI, Telecom
CAREER HIGHLIGHTS
^ Pioneering contribution in acceptance of Outsourcing concept in the BFSI segment
^ Nurtured and scaled up an organization from scratch to a team of over 600+ manpower
^ Established networked presence in over 150 locations across multiple states
^ Efficiently managed to retain multinational clients for over 25 years
^ Flawless handling of large data operations of millions of transactions involving trillions of rupees
^ Adapted to Technology evolution from primitive processing to state-of-the-art solutions
^ Efficiently established, headed and directed all wings of business operations to include Operations,
Finance, HR, Business Networking and Marketing, Establishment, Process Re-engineering, Vendor
Management, etc
^ Successfully developed, launched and established software product for Image based clearing - EasyCTS
^ Complied to the high standards of Information Security expectation of MNC clientele
^ Catered to a SEBI Registered Category – I Registrar to Public Issues and Share Transfer Agents and
attained topmost position in the State and 7th position in the country
^ Spearheaded the Technology initiatives to keep its forefront position in outsourcing industry.
^ Leading the Global expansion initiative of the company to spread its operations in over 34 countries.
KEY CAREER LEARNINGS
> Data Driven Decision Making
> Governance Mechanism and Review Planning
> Process Re-engineering
> Talent Management and Motivation
> Goal Setting and cascading into KRA / KPIs
> Resource & Cost Optimization
> Stake holder Co-ordination & liaising
> Client Alignment
> Vendor Management
> Information Security implementation and monitoring
# Over three decades in IT, ITeS and Telecom Industry
# A First Generation Entrepreneur and visionary
# Demonstrated management and operational excellence
# Successfully lead an organization with 4000+ manpower and global presence in over 900 locations
# International Sales and Marketing acumen. RFP won for services across 34 countries.
# Multi-national exposure. Independently registered, established and functionalized operations from scratch in multiple SEA countries.
# Multi-disciplinary strategic top management roles executed while leading senior executives in
Operations, Finance, Talent acquisition, Talent Management, Business Networking and Marketing,
Establishment, Process Re-engineering, Vendor Management, etc.
# Agile and Waterfall Project Management for Software Development and Outsourced Transactions
Processing – BPO
# Specialty domains : BFSI, Telecom
CAREER HIGHLIGHTS
^ Pioneering contribution in acceptance of Outsourcing concept in the BFSI segment
^ Nurtured and scaled up an organization from scratch to a team of over 600+ manpower
^ Established networked presence in over 150 locations across multiple states
^ Efficiently managed to retain multinational clients for over 25 years
^ Flawless handling of large data operations of millions of transactions involving trillions of rupees
^ Adapted to Technology evolution from primitive processing to state-of-the-art solutions
^ Efficiently established, headed and directed all wings of business operations to include Operations,
Finance, HR, Business Networking and Marketing, Establishment, Process Re-engineering, Vendor
Management, etc
^ Successfully developed, launched and established software product for Image based clearing - EasyCTS
^ Complied to the high standards of Information Security expectation of MNC clientele
^ Catered to a SEBI Registered Category – I Registrar to Public Issues and Share Transfer Agents and
attained topmost position in the State and 7th position in the country
^ Spearheaded the Technology initiatives to keep its forefront position in outsourcing industry.
^ Leading the Global expansion initiative of the company to spread its operations in over 34 countries.
KEY CAREER LEARNINGS
> Data Driven Decision Making
> Governance Mechanism and Review Planning
> Process Re-engineering
> Talent Management and Motivation
> Goal Setting and cascading into KRA / KPIs
> Resource & Cost Optimization
> Stake holder Co-ordination & liaising
> Client Alignment
> Vendor Management
> Information Security implementation and monitoring
