Neel Patel
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Business Analyst
Boston, Massachusetts, United States
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Résumé
Jobs
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Construction Project EngineerUS Army Corps of EngineersJun 2024 - Current (2 years 5 months)● Trained in team leadership and supervision techniques, including overseeing small teams during construction operations ● and ensuring adherence to project timelines and quality standards. ● Developed effective communication and problem-solving skills, ensuring smooth coordination between various teams and ● military personnel on construction projects. ● Trained to handle high-pressure situations, making quick decisions to keep projects on track and meet mission-critical deadlines. ● Completed extensive training in the operation and maintenance of a wide range of heavy construction equipment, ● including bulldozers, graders, backhoes, and excavators. ● Completed leadership training focused on team development, mentoring junior personnel, a- Front Desk SupervisorJiten Hotel ManagementMay 2023 - Jun 2024 (1 year 2 months)● Oversee the front desk team to ensure smooth operations, ensuring the team provides excellent customer service. ● Train, mentor, and evaluate front desk staff, offering feedback and coaching for improvement. ● Ensure that all team members adhere to company policies, procedures, and standards of professionalism. ● Address and resolve guest complaints, issues, or special requests in a professional manner, maintaining guest satisfaction. ● Ensure the front desk is properly staffed at all times, managing shift schedules and coverage. ● Oversee inventory for guest supplies, forms, and front desk-related materials, ensuring adequate stock levels. ● Ensure compliance with all safety and security protocols, including key control, emergency proced
- Project ManagerAgritectureJan 2023 - Apr 2023 (4 months)• Crafted a compelling storyboard of backlog items in Agile, aligning development with precise business needs, resulting in a 30% faster delivery of high-impact features and a 25% improvement in customer satisfaction.
• Conceptualized SQL developer tools to generate data reports from the data warehouse, achieving a 40% faster report generation.
• Maintained project status using MS Project, resulting in a 30% improvement in project monitoring efficiency while ensuring up to date and accurate project data on the Dashboard.
• Initiated utilization of MS SharePoint server to document requirements for customer-specific invoicing and for other documents such as test results.
• Engaged in Requirement analysis and Gap analysis o - Graduate AssistantBoston UniversitySep 2021 - Dec 2021 (4 months)• Influenced personalized instruction to small student groups, resulting in a 20% improvement in subject comprehension and a 15% increase in academic performance.
• Facilitated seamless meetings by setting up audio-visual equipment, resulting in a 40% reduction in setup time and a 25% increase in meeting productivity.
• Conceptualized email, phone, and in-person meetings to answer questions and mentor struggling students.
• Administered incoming calls and directed callers to the appropriate Advisors or Faculties.
Education
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- master, Master of Science - MS Project ManagementNortheastern UniversityJan 2022 - Jan 2023 (1 year 1 month)
- master, Master of Science - MS Business AnalyticsBoston UniversityJan 2021 - Jan 2022 (1 year 1 month)
- bachelor, Bachelor's degree CommerceUka Tarsadia UniversityJan 2016 - Jan 2019 (3 years 1 month)