Mai N

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Medical Personal Assistant to CEO / Medical Operations Coordinator

Emles Bioventures

Dec 2025 - Current (11 months)

FTC Provided dedicated administrative and medical operations support to the CEO and his family, coordinating daily healthcare routines, scientific team communications, and medical-related activities.
• Managed daily intervention schedules, adapting plans based on changing priorities and coordinating updates with scientific team members
• Recorded and maintained accurate data related to device usage, interventions, timings, and daily activities, providing timely updates to the scientific team
• Coordinated medical appointments with healthcare providers and clinicians, ensuring requirements were communicated and arrangements were completed smoothly
• Managed inventory of medical devices, medicines, supplements, and related

Master - Japanese Language Specialist – AI Trainer

Invisible Technologies

Oct 2025 - Current (1 year 1 month)

Native Japanese Audio Transcriber – Mixed Script

OpenTrain AI

Oct 2025 - Current (1 year 1 month)

AI Evaluator

Outlier

Apr 2025 - Current (1 year 7 months)

Japanese-English bilingual Business Analyst

turing

Oct 2025 - Feb 2026 (5 months)

Senior Administrative Assistant, APAC Markets

Wells Fargo

Jan 2025 - Jul 2025 (7 months)

FTC for the maternity leave cover Provided executive and business support to senior leadership and APAC Markets teams across Wells Fargo Securities Japan and Wells Fargo Bank Tokyo, supporting the President, Directors, Sales, M&A, and other business functions.
• Managed complex calendars, meeting coordination, travel arrangements, accommodation, and expense reporting for executives and team members
• Coordinated leadership meetings, client events, and business activities, including agenda preparation, materials coordination, logistics, and follow-up across Japan, APAC, and global teams
• Supported entity governance activities through committee meeting coordination, documentation management, and administrative support related

Office Manager & Assistant to Head of Japan (Japan Entity Setup)

Social Discovery Group

Mar 2024 - Sep 2024 (7 months)

Established and managed Japan entity operations from the startup phase, building office infrastructure, operational processes, financial administration, and external partnerships while working closely with the Head of Japan and global teams.
• Managed day-to-day office operations, including accounts payable/receivable processes, invoice management, payment coordination, and financial administration
• Managed communication with international partners, banks, local suppliers, and external stakeholders
• Owned contract, agreement, invoice, and administrative workflows to support business operations
• Built and maintained an effective office environment, including vendor management, facilities, and operational processes

Office Manager / HR People Operations

Brightcove

Apr 2022 - Jan 2024 (1 year 10 months)

Managed Japan office operations, procurement, workplace improvement initiatives, and People Operations activities while collaborating with global teams in Boston, Singapore, and London.
• Led workplace improvement initiatives and managed daily office operations, including facilities, office supplies, vendor coordination, and administrative processes
• Managed procurement activities, including purchasing office equipment, products, and services, while reviewing opportunities to optimize costs and improve operational efficiency
• Managed office contracts, including leases, mobile services, and other operational agreements
• Coordinated business travel, office events, employee onboarding/offboarding, and employee-related ad

Governance and Marketing Support

Clinigen

Jul 2021 - Apr 2022 (10 months)

Supported pharmaceutical business operations through governance coordination, PMO activities, compliance processes, and cross-functional collaboration with global and local teams.
• Coordinated governance operations including Delegation of Authority (DOA) processes, documentation management, and stakeholder communications across Medical, Regulatory Affairs, Supply Chain, Finance, and Commercial teams
• Managed PMO activities including meeting coordination, SOP and policy documentation, audit follow-up actions, CAPA processes, and compliance-related support
• Supported legal and business processes including CDA, LOI, term sheet, and agreement workflows
• Coordinated global meetings, QMS-related activities, and operational

Human Resources Generalist

Advanced Sterilization Products

Dec 2020 - Jun 2021 (7 months)

Provided HR operations support within a global medical device company, managing employee lifecycle processes, HR administration, compliance documentation, and employee support activities in Japan.
• Managed employee records including payroll-related information, tax, pension, benefits, and HR data maintenance
• Supported end-to-end employee lifecycle processes including onboarding, offboarding, employment documentation, and recruitment-related administration
• Prepared and updated HR documents, employment agreements, policies, and compliance-related materials in collaboration with global teams
• Served as the first point of contact for employees regarding HR-related inquiries, providing guidance and coordinating resoluti

Executive Assistant to Vice President International

HYDRAFACIAL

Jan 2020 - May 2020 (5 months)

Provided executive and operational support to the VP International, coordinating global activities across Japan, APAC, EMEA, and North America within a medical aesthetics organization.
• Managed complex calendars, international travel arrangements, meeting coordination, and executive communications across multiple time zones
• Acted as a key liaison between the VP International, global teams, distributors, sales administration teams, and external stakeholders
• Prepared executive materials, presentations, reports, meeting minutes, and confidential documentation, ensuring timely follow-up of action items
• Coordinated global meetings, web conferences, special projects, and events from planning through execution
• Man

Office Manager and Clinical Study Coordinator

NAMSA

May 2019 - Jan 2020 (9 months)

Provided office operations support while coordinating clinical study-related activities and client projects within a global medical device testing and consulting organization.
• Managed daily office operations including facilities, reception, security, shipping and receiving, vendor coordination, and administrative processes
• Coordinated clinical study and post-sales activities with laboratories, consultants, clinical associates, and medical device clients in Japan, the US, and Europe
• Supported test article submission processes, shipment logistics, documentation management, order processing, and report coordination for Study Directors and clients
• Managed client-related administrative workflows, including invoice ver

Executive Assistant / Sales & Operations Coordinator

Plasmatreat

Jul 2017 - May 2019 (1 year 11 months)

Provided executive, sales, and business operations support to the CEO, who also led key customer and business development activities, within a global manufacturing organization.
• Supported the CEO’s daily business activities, including complex calendar management, international travel arrangements, expense reporting, meeting preparation, and executive correspondence
• Managed sales administration processes including quotations, purchase orders, order confirmations, customer inquiries, and order tracking
• Coordinated import and export procedures, shipment arrangements, and logistics activities with internal and external stakeholders
• Managed customer data and updates using Salesforce and prepared regular sales and busi

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Insurance Sales Consultant

Nippon Life Insurance Company/日本生命保険相互会社

Jun 2016 - Jul 2017 (1 year 2 months)

Provided insurance consulting and client relationship management services, advising individuals on suitable insurance solutions based on their financial and protection needs.
• Advised clients on a range of insurance products including life, health, property, and casualty insurance based on individual requirements
• Achieved monthly contract results of approximately JPY 16 million through client consultation and relationship management
• Managed client records, policy updates, renewals, and insurance-related documentation with accuracy and attention to detail
• Monitored insurance claims processes and coordinated timely resolution of client inquiries and concerns
• Handled customer complaints professionally while en

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Sales & Marketing Assistant / HR & Payroll Coordinator / General Affairs

Arrow Information

Dec 2014 - May 2016 (1 year 6 months)

Provided broad administrative and HR support to the Sales Management Department, working closely with department managers on recruitment, employee administration, and daily business operations.
• Supported recruitment activities including job advertising, candidate sourcing, applicant screening, interviews, and onboarding, contributing to the successful hiring of 70+ employees
• Managed applicant tracking systems and candidate information, maintaining accurate recruitment records and supporting hiring processes
• Handled payroll administration internally, including payroll data calculation, collection, processing, and maintenance of attendance, leave, and employee records
• Supported HR administration including employee

Executive Floor Attendant

Hilton Hotels & Resorts

Jul 2012 - Dec 2014 (2 years 6 months)

Executive Lounge Guest Services (Hilton Hotel) Operations-Front Operation Provided guest relations and hospitality services in the Executive Lounge, exclusively for Executive Floor guests. Delivered food and beverage service, managed inventory and supplies including stock control and ordering, and offered concierge services such as local recommendations and arrangements. Contributed to delivering a high standard of luxury guest experience.

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Bilingual Promotional Model / Brand Representative

Taffy Production/Hot Cat Production/Assist Japan

Apr 2005 - Apr 2015 (10 years 1 month)

Provided bilingual event support, client communication, and brand representation services for corporate events, exhibitions, and media-related projects.
• Provided bilingual (Japanese/English) customer service, interpretation, and client coordination support for international events and corporate functions
• Supported event operations including exhibitions, ceremonies, award events, VIP attendance, stage management, and emceeing responsibilities
• Represented global and domestic brands at promotional campaigns, exhibitions, press events, TV commercials, and media productions
• Coordinated with clients and event teams to ensure smooth communication and professional brand representation
• Worked as a freelance secreta

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Mai N

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