Clark Garlejo

Technical Recruiter

Intelligent Technical Solutions

May 2025 - Nov 2025 (7 months)

Collaborated closely with hiring managers and recruiters to understand role requirements for technical positions, including IT support, network engineers, and system administrators. Utilized advanced sourcing strategies (LinkedIn Recruiter, Boolean search, job boards, talent pools) to identify, engage, and build pipelines of qualified technical candidates. Screened candidate profiles for technical skills, cultural fit, and alignment with project needs before forwarding to recruiters for further assessment. Coordinated and scheduled candidate interviews, ensuring a smooth recruitment process and positive candidate experience. Maintained and updated the applicant tracking system (ATS) with accurate candidate information and sourcing notes. Mo

Information Technology Recruitment Specialist

Intelligent Technical Solutions

May 2025 - Aug 2025 (4 months)

• Collaborated closely with hiring managers and recruiters to understand role requirements for technical positions, including IT support, network engineers, and system administrators. • Utilized advanced sourcing strategies (LinkedIn Recruiter, Boolean search, job boards, talent pools) to identify, engage, and build pipelines of qualified technical candidates. • Screened candidate profiles for technical skills, cultural fit, and alignment with project needs before forwarding to recruiters for further assessment. • Coordinated and scheduled candidate interviews, ensuring a smooth recruitment process and positive candidate experience. • Maintained and updated the applicant tracking system (ATS) with accurate candidate information and sourcing

R

Account Specialist

ROI Solutions Bruntwork

Apr 2025 - Feb 2026 (11 months)

Brand & Account Experience - Footwear & Retail Accounts. Role Progression: Customer Support Representative → Supervisor. Led frontline support operations. Handled escalations and case resolutions. Provided coaching and quality assurance for team members. End-to-end warranty processing (claims validation, replacements, refunds). Direct coordination with retailers and logistics teams. Ensured compliance with brand and retailer warranty policies.

E

Human Resources Specialist

EVA Executives LLC

Nov 2024 - May 2025 (7 months)

Managed end-to-end Recruitment processes, from Needs Assessment to Onboarding. Acts as deputy Recruitment Supervisor and Director for Linkages and Partnerships. Led marketing and social media efforts for company vacancies. Authored and enacted the Company referral program. Conducting Initial screenings, Initial Interview, Assessments, and Final Interview with the Hiring manager and with the client. Managed end-to-end onboarding processes including contract signing, orientation scheduling, account coordination, and production endorsement. Assisted new hires with pre-employment requirements, documentation collection, and onboarding completion tracking. Coordinated with HR, IT, and Operations teams to ensure system access, equipment readiness,

Human Resources Specialist

Technodream Call Center Services

Jun 2022 - Nov 2024 (2 years 6 months)

C

Fraud Analyst

Concentrix Citi Bank

Jun 2019 - Jun 2022 (3 years 1 month)

Performs KYC, CDD, EDD and Analyzes potential Fraud to Customers Accounts. Addressed potential fraud and fraudulent activities on the account. Securing account and account information as well as personal information of the client. Performs multiple high levels of Verification on the account.

T

Human Resources Specialist

Technodream Web Works Creation Inc

Jun 2022 - Nov 2024 (2 years 6 months)

Managed end-to-end Recruitment processes, from Needs Assessment to Onboarding. Acts as deputy Recruitment Supervisor and Director for Linkages and Partnerships. Led marketing and social media efforts for company vacancies. Authored and enacted the Company referral program. Drafted Training Materials for HR and Call Center newbies. Created Intern Modules and Agreements with Universities. New Hire Onboarding (Contract signing, Orientations, Production endorsement). Trained newbies in HR Roles and Interns. Maintained accurate and up-to-date human resource files, 201 records, and documentation. Maintained the integrity and confidentiality of human resource files and records. Conducted periodic audits of HR files and records to ensure proper doc

Customer Service Representative

Foundever

Jan 2018 - Jun 2020 (2 years 6 months)

U

Student Assistant VP for Administration

Univerrsity of Baguio Student Assistant VP Admin

May 2012 - Jul 2018 (6 years 3 months)

S

Billing Specialist

Sitel DirecTV and ATT

Performs Verification on both Customer and their accounts. Addressed customer concerns regarding their accounts. Securing account and account information as well as personal information of the client. Performs payment/refunds over the phone. Performs technical assistance. Performs closing of the account. Performs all-around concern of the customer towards their accounts. Analyzing and Discussing Billing Statement and Financial Data.

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