Isaiah Mo'o

Isaiah Mo'o

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Automate your customer service | Sales Developer Representative
Orem, Utah, United States

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Jobs verified_user 0% verified
  • NiCE
    Sale Developer Team Leader
    NiCE
    Mar 2026 - Current (8 months)
    As a Team Lead at NICE, I help drive growth by coaching and developing high-performing sales professionals focused on delivering industry-leading customer experience and workforce management solutions. I work closely with my team to build strategic relationships, uncover business challenges, and align NICE’s technology with the needs of organizations looking to improve efficiency, visibility, and customer outcomes.
  • NiCE
    Sales Development Representative
    NiCE
    Mar 2024 - Current (2 years 8 months)
    As a Sales Development Representative at NICE, I focus on helping organizations improve customer experience and operational efficiency through industry-leading CX and workforce management solutions. My role is centered on connecting with business leaders, understanding their challenges, and identifying opportunities where NICE’s technology can drive meaningful impact. I work closely with account executives and solution specialists to generate new business opportunities by conducting research, engaging with prospective customers, and facilitating discovery conversations. Through thoughtful outreach and strategic prospecting, I aim to connect the right people with the right solutions to help organizations better serve their customers and opti
  • NiCE
    Sales Development Internship
    NiCE
    Oct 2023 - Mar 2024 (6 months)
    As a Sales Intern at NICE, I support the sales team in identifying and engaging with organizations looking to improve customer experience and workforce management through innovative technology solutions. In this role, I assist with prospect research, lead generation, and outreach to help create new business opportunities for the team. Working alongside experienced sales professionals, I gain hands-on experience in the sales process, including discovery, understanding customer challenges, and aligning solutions that help businesses improve efficiency and customer interactions. This opportunity allows me to develop my skills in communication, problem solving, and strategic prospecting while contributing to the success of the team. I’m excited
  • Sunrun
    Associat Field Performance Coordinator
    Sunrun
    Dec 2022 - Oct 2023 (11 months)
    • Provide clear communication to schedule needed solar system maintenance with clientele and solar technicians. • Consistently use Sells force to document Clients system information and updates • Manage inbound and outbound calls to provide needed customer assistance and scheduling of maintenance.
  • Lumio
    Sales Development Representatives
    Lumio
    Jun 2022 - Oct 2022 (5 months)
    •Successfully set over 150+ appointments with customers •Built rapport with clientele to understand their needs and pain points for successful close. •Prospected new clientele through networking, cold calling, canvassing and referrals. •Built and strengthened relationships with new and existing accounts to drive revenue growth. •Drove new business development through qualifying leads, building relationships and executing strategic sales. •Managed sales cycle from first contact to established customer sale and maintained solid customer base. •Strengthened customer relationships with proactive and collaborative approach to managing needs.
  • J
    Team Lead Manager
    Jones Paint & Glass, Inc.
    Dec 2021 - Jun 2022 (7 months)
    Corresponded with other Jones Paint and Glass Branches in Utah regarding shipments. • Scheduled and prepared delivery containers full of products for Utah branches daily. • Maintained accurate inventory through the stages of loading and led team to assure the completion of daily tasks.
  • J
    Warehouse operator
    Jones Paint & Glass, Inc.
    May 2021 - Dec 2021 (8 months)
    Provide daily warehouse operations
  • North Eastern Services
    Assistant Manager
    North Eastern Services
    Jun 2018 - May 2022 (4 years)
    • Conducted monthly house meetings and documentation training for staff members. • Organized schedules and prepared monthly documentation for multiple clients.
  • North Eastern Services
    Direct Support Professional
    North Eastern Services
    Aug 2017 - May 2022 (4 years 10 months)
    • Maintained neat and orderly residence for clients in home. • Assisted in accurately administering daily medications to clients.
Education verified_user 0% verified
  • Utah Valley University
    bachelor, Bachelor of Applied Science - BASc, Emergency Services Administration
    Utah Valley University
    Jan 2017 - Jan 2022 (5 years 1 month)
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