Maya Liao

Maya Liao

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Data Engineer - BI&A LDP @ Travelers | WPI DS Alum
Hartford, Connecticut, United States

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Résumé


Jobs verified_user 0% verified
  • Travelers
    Senior Consultant, Data Engineer
    Travelers
    Apr 2026 - Current (7 months)
  • Travelers
    Consultant, Data Engineer
    Travelers
    Jun 2025 - Apr 2026 (11 months)
    (BI&A LDP Rotation 2) Personal Insurance: Discovery Data Engineering
    • Design and validate integration workflows in Databricks to unify 23 tables of legacy and future-state customer billing data into a Snowflake consumption layer, leveraging dbt for SQL transformations
    • Engineer a Claude Code agent using Model Context Protocol to pull live web analytics tagging standards from Confluence and auto-generate tagging recommendations across GitHub repositories for analytics developers
    • Orchestrate end-to-end model deployment via a Databricks DAG pipeline that runs batch forecasting, writes outputs to AWS S3, and triggers a downstream transfer job to on-prem servers for business partner consumption
    • Evaluate feasibility of r
  • Travelers
    Consultant, Decision Science
    Travelers
    Jun 2024 - Jun 2025 (1 year 1 month)
    (BI&A LDP Rotation 1) Personal Insurance: Agency Distribution Analytics
    • Uncovered 200K+ misreported customers and influenced a company-wide strategy shift prioritizing rounding performance in 2025 Sales Executive evaluations by developing three data pipelines tracking national homeowner account rounding
    • Built monthly and YTD Snowflake consumption layers to benchmark national homeowner account rounding activity, enabling agent-level monitoring and leadership reporting across Distribution Performance & Strategy and Sales Operations teams
    • Enabled accurate identification of benefits and compensation for 26K+ agencies nationwide by engineering a Snowflake SQL classification pipeline to categorize agency partnership level
  • Worcester Polytechnic Institute
    Head Writing Tutor
    Worcester Polytechnic Institute
    Aug 2023 - May 2024 (10 months)
    • Corresponded with director regarding resource management and troubleshooting for team of 15 tutors
    • Developed the master schedule and ensured timely responses to client and employee inquiries
    • Conducted professional tutoring sessions, helping students generate, organize, and revise their writing
  • Federal Reserve Bank of Boston
    Data Engineer and Analyst
    Federal Reserve Bank of Boston
    Jun 2023 - Aug 2023 (3 months)
    • Collaborated with Data Analytics and Main Street Lending Program teams on data migration and analytics tasks
    • Designed three Tableau dashboards to visualize team KPIs, informing manager-led employee evaluations
    • Refactored R data ingestion pipelines to integrate new data sources and led migration to Python under company Git standards
  • Solidigm
    Technical Marketing Engineer
    Solidigm
    Aug 2022 - Dec 2022 (5 months)
    • Worked alongside Sustaining team to monitor product performance and track customer issue reports
    • Extracted and analyzed Jira issue ticket data and visualized key trends using Microsoft Excel
    • Translated complex technical insights into clear, actionable information for non-technical stakeholders through concise presentations
  • National Science Foundation (NSF)
    Data Science Researcher
    National Science Foundation (NSF)
    Jun 2022 - Aug 2022 (3 months)
    • Researched classification models for Brain-Computer Interfacing machinery data
    • Utilized sktime library for time-series analyses of brain wave patterns in Python
    • Awarded second place prize for stellar evaluation and presentation of model findings to REU site advisory board
  • Worcester Polytechnic Institute
    Writing Tutor
    Worcester Polytechnic Institute
    Nov 2021 - May 2024 (2 years 7 months)
    • Aid students in generating, organizing, revising, and improving their writing
    • Conduct professional tutoring sessions in-person and via Zoom
    • Maintain a clean and inviting office environment
Education verified_user 0% verified
  • Worcester Polytechnic Institute
    bachelor, Bachelor's degree, Data Science with Minor in Computer Science
    Worcester Polytechnic Institute
    Jan 2020 - Jan 2024 (4 years 1 month)
  • Hawaii Baptist Academy
    High School Diploma
    Hawaii Baptist Academy
    Jan 2016 - Jan 2020 (4 years 1 month)
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