A.C.E. ADMINISTRATIVE HELP DESK ASSISTANT
EAST GEORGIA STATE COLLEGE
Jan 2019 - Jan 2020 (1 year 1 month)
• Ensuring high levels of customer service by being knowledgeable on all technical equipment offered, and teaming up with co-workers to provide excellent service • Handle inbound and outbound logs with an emphasis on excellent customer service • Take responsibility for addressing student issues, questions, concerns, and see them through to resolution. • Support multiple clients and their individual expectations.