C
Conrad Wai
About
Detail
CEO
San Francisco, California, United States
Résumé
Jobs
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Chief Executive OfficerCounterpart HealthJan 2024 - Current (2 years 9 months)Counterpart Health, a Clover Health company, is the leading AI-powered physician enablement platform. Counterpart helps improve value-based care performance and clinical outcomes through our proprietary technology suite. We have published data demonstrating the impact we have on the earlier identification and management of multiple chronic conditions, as well as medication adherence.- Chief Technology OfficerClover HealthJan 2022 - Current (4 years 9 months)Clover (Nasdaq: CLOV) is a physician enablement technology company committed to bringing access to great healthcare to everyone on Medicare. This includes a health equity-based focus on seniors who have historically lacked access to affordable, high-quality healthcare. Our strategy is powered by our software platform, which is designed to aggregate patient data from across the healthcare ecosystem to support clinical decision-making and improve health outcomes through the early identification and management of chronic disease.
- Senior Vice President, ProductHinge HealthJan 2019 - Jan 2021 (2 years 1 month)- Active member of the senior leadership team, helping to grow Hinge Health into one of LinkedIn’s Top Startups, SV Business Journal’s Top Unicorns, Inc Magazine’s Best Places to Work, and Forbes’s Best Startup Employers. During my tenure the company grew from 100 people to almost 1000, raised the largest round of any digital health startup in 2020 during the pandemic, and become 1 of 5 most valuable private health tech companies in the world
- From a starting team of 7, my scope expanded to encompass over 50% of the company’s headcount at times, with direct management of up to 250 people. At various points, I led the product, design, data analytics, growth, hardware eng, product ops and strategy, social community, participant support - Vice President, Product ManagementYahoo IncJan 2014 - Jan 2018 (4 years 1 month)Mobile search and assistance.
Products, platforms, and technologies: search, bots, AI, ML, mobile, voice, messaging, natural language, conversational agents, assistance, mail, growth.
Verticals: commerce/ shopping, finance, news, sports, travel, productivity, local, general knowledge.
Multi-year recipient of the CEO Excellence Award, awarded to the top performers in the company.
Senior Director 2014-2016, VP 2016-2017, Oath VP 2017-2018. - Product ManagementGoogleJan 2012 - Jan 2014 (2 years 1 month)Mobile ads, monetization.
Drove mobile-first products including App Install ads and Shopping for mobile/tablet. - Visiting Associate ProfessorStanford UniversityJan 2012Helped teach design and research methods in the School of Engineering.
- Adjunct ProfessorCedim Monterrey Center for Higher Learning in DesignJan 2012Taught a multidisciplinary course on competitive differentiation and designing offerings with unique value propositions, as part of the school's Master's program in Business Innovation.
- JFounder, CEO, Managing DirectorJump VenturesJan 2009 - Jan 2012 (3 years 1 month)Seed stage startup investment, coupled with hands-on assistance with product strategy and design.
Also active in the startup community, mentoring for organizations such as Startup Leadership Program, Lean Startup Machine, Founder Labs, Startup Weekend, the Designer Fund, and others. - Design and Strategy ConsultantJump AssociatesJan 2004 - Jan 2012 (8 years 1 month)Innovation, product roadmapping, and new business creation for Fortune 500 clients, through a combination of research, design, and business strategy.
Jump has been named one of America's Top Small Workplaces by the Wall Street Journal. - ..Jan 2001
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Education
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- B.S, Computer ScienceStanford University
- M.S, Computer Science, focus area: Human-Computer InteractionStanford University
Awards
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- J21 Most Inspiring Product LeadersJan
Publications
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- JThe Holy Grail of Design MeasurementJun
- VVarious publications and speaking engagementsI've published articles for outlets such as Fast Company, VentureBeat, and the Economist, and spoken at conferences such as Persuasive Technology and Designing for User Experience.