Shannon Lepre

Chief of Staff to the CEO

Align

Nov 2016 - Current (9 years 10 months)

Executive Assistant to the CEO

Align

Nov 2016 - Dec 2021 (5 years 2 months)

A-LIGN is a technology-enabled security and compliance partner trusted by more than 2,400 global organizations to confidently mitigate cybersecurity risks. We work with small businesses to global enterprises with services spanning across SOC, Penetration Testing, PCI DSS, HITRUST, ISO and privacy compliance. Our proprietary compliance management platform is transforming the compliance experience by enabling an anytime, anywhere approach to audits. For more information, visit www.A-LIGN.com.

Sales Support Senior

Align

Nov 2016 - Jun 2018 (1 year 8 months)

- Generated and reviewed detailed sales contracts, addendums and proposals - Maintained Salesforce CRM data and opportunity pipeline - Supported a rapidly expanding enterprise, small business and strategic account sales team - Monitored Pardot leads for potential new clients - Established new contractual templates to support the increasing amount of new service offerings - Issued customer experience surveys and notes to foster and encourage strong relationships between A-LIGN and clients

Executive Assistant

Kush Supply Co

May 2016 - Oct 2016 (6 months)

- Worked alongside CEO and President to coordinate company retreats, meetings and events - Maintained daily office operations for a rapidly growing start-up - Served will-call customers through full sales process on Quickbooks Enterprise - Onboarded new hires, maintained personnel files and other human resources tasks

S

National Sales Representative

Small Business Growth Alliance

Jan 2016 - May 2016 (5 months)

- Researched and contacted prospective clients about merchant account services - Trained, assisted and supervised new sales representatives for the department - Informed and scheduled for supervisors to assist in closing of sales - Consistently performed top in the department in both leads generated and sales closed

B

Shift Supervisor

Big Bend

May 2014 - Dec 2015 (1 year 8 months)

Counseled callers, conferred with supervisors and used data entry software concurrently Oversaw, trained, and evaluated other counselors and trainees Built and maintained relationships with callers through various crisis situations Provided relevant information and referrals for caller needs including follow ups

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