Mona Alsharief

Mona Alsharief

About

Detail

Operations Management | HR Management | Career Coaching | Resume Writing | LinkedIn Optimization | Headhunter | Operations Manager | KPI Management | Team Leade
Riyadh, Riyadh Province, Saudi Arabia

Timeline


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Résumé


Jobs verified_user 0% verified
  • Self Employed
    UGC & Content Production | Scriptwriter | Creative Producer
    Self Employed
    Jun 2026 - Current (4 months)
    creative process from concept development and scriptwriting to production coordination and final content delivery.
    Experienced in developing engaging video concepts, writing hooks and scripts, coordinating with studios and production teams, and creating content designed to communicate a clear message and connect with the target audience.
    Collaborate with brands and organizations on content creation, creative direction, storytelling, and social media video campaigns.
  • SERA Saudi  سيرة سعودي
    Chief Operations Officer
    SERA Saudi سيرة سعودي
    Mar 2025 - Current (1 year 7 months)
    ➡️ Develop and implement business strategies to ensure operational efficiency and alignment with the company’s long-term goals.

    ➡️ Oversee daily department operations, ensuring seamless workflow, productivity, and cost-effective processes.

    ➡️ Manage operational budgets, optimize expenses, and drive revenue growth while ensuring financial sustainability.

    ➡️ Identify areas for operational enhancements, implement best practices, and leverage technology for increased efficiency.

    ➡️ Lead and mentor department heads, foster a high-performance culture and ensure employee engagement and retention.

    ➡️ Ensure business operations comply with legal, regulatory, and industry standards while mitigati
  • Rewaq Events
    Chief Executive Officer
    Rewaq Events
    Jan 2021 - Current (5 years 9 months)
  • SERA Saudi  سيرة سعودي
    Operations Manager
    SERA Saudi سيرة سعودي
    Jun 2022 - Mar 2025 (2 years 10 months)
    ➡️ Oversaw daily operations to ensure efficiency, productivity, and alignment with company objectives.

    ➡️ Developed and implemented operational policies, procedures, and best practices to enhance workflow.

    ➡️ Monitored budgets, optimized resource allocation, and controlled operational costs.

    ➡️ Supervised and supported department managers to improve team performance and achieve key performance indicators.

    ➡️ Identified areas for process improvement and implemented solutions to enhance efficiency and effectiveness.

    ➡️ Ensured compliance with industry regulations, safety standards, and company policies.

    ➡️ Coordinated with senior management to align operations with strategic go
  • SERA Saudi  سيرة سعودي
    Operations Supervisor
    SERA Saudi سيرة سعودي
    Jan 2022 - May 2022 (5 months)
    ➡️ Oversaw daily operations to ensure efficiency, productivity, and adherence to company standards.

    ➡️ Supervised and coordinated team activities to meet operational goals and deadlines.

    ➡️ Monitored workflow and implemented process improvements to enhance efficiency and reduce delays.

    ➡️ Trained, coached, and evaluated staff to improve performance and ensure compliance with policies.

    ➡️ Enforced safety regulations and company procedures to maintain a secure work environment.

    ➡️ Managed inventory levels, equipment maintenance, and supply chain logistics to support smooth operations.

    ➡️ Collaborated with upper management to align team objectives with business strategies.
  • CVKSA
    Operations Team Leader
    CVKSA
    Jan 2020 - Jan 2024 (4 years 1 month)
    ➡️ Led and supervised daily team operations to ensure efficiency and productivity.

    ➡️ Assigned tasks, monitored performance, and provided guidance to team members.

    ➡️ Implemented process improvements to enhance workflow and operational effectiveness.

    ➡️ Trained and mentored team members to develop skills and maintain high performance.

    ➡️ Ensured compliance with company policies, safety standards, and industry regulations.

    ➡️ Coordinated with management to align team objectives with business goals.

    ➡️ Monitored key performance indicators and took corrective actions to address issues.

    ➡️ Resolved operational challenges by troubleshooting problems and implementing sol
  • Uber
    Compliance and Investigation Officer
    Uber
    Jul 2016 - Jul 2020 (4 years 1 month)
    ➡️ Conducted investigations into policy violations, fraud, and regulatory breaches.

    ➡️ Ensured company operations complied with legal, regulatory, and ethical standards.

    ➡️ Developed and enforced compliance policies, procedures, and guidelines.

    ➡️ Reviewed and analyzed reports, complaints, and incidents to identify potential risks.

    ➡️ Coordinated with regulatory bodies and internal departments to address compliance concerns.

    ➡️ Conducted audits and assessments to evaluate adherence to company policies and industry regulations.

    ➡️ Provided training and guidance to employees on compliance requirements and ethical practices.

    ➡️ Prepared detailed reports and recommenda
Education verified_user 0% verified
  • Cairo University
    Master's Degree in Human Resources Management
    Cairo University
    Nov 2015 - Dec 2018 (3 years 2 months)
    The master's in Human Resource Management offers advanced knowledge of contemporary human resource and business issues to set graduates up for success.
  • Cairo University
    Master's Degree in International Law and Legal Studies
    Cairo University
    Jan 2009 - Jan 2012 (3 years 1 month)
    The Master in International Legal Studies (LL.M.) educates legal professionals in different areas of international and comparative law.
Awards verified_user 0% verified
  • C
    Certificate of Appreciation for Outstanding Efforts
    ➡ Awarded a Certificate of Appreciation for exceptional contributions and dedication in the field.
  • C
    Customer Retention & Service Enhancement
    ➡ Optimized customer service operations, achieving a 22% increase in retention and raising satisfaction scores to 92%.
  • O
    Operational Efficiency & Digital Transformation
    ➡ Led automation initiatives, improving efficiency by 40% and significantly reducing downtime.
  • R
    Revenue Growth & Financial Impact
    ➡ Boosted annual revenue by 35%, increasing company earnings from SAR 200M to SAR 270M within three years.
  • S
    Strategic Cost Savings & Vendor Negotiations
    ➡ Secured strategic partnerships and optimized vendor contracts, resulting in SAR 25M in savings over three years.
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