Kami Coots

Senior Vice President Operations

EnableComp

Oct 2022 - Current (3 years 11 months)

Executive Service Line Leader accountable for achieving a target of $9 million or greater in revenue annually for a growing Medicaid contracted service offering. Responsible for strategic and operational oversight of a team of 110 associates who focus on provider enrollment, eligibility, authorization, billing, follow-up, and denial trending services for Medicaid and Out-of-State Medicaid claims. Partner with client executive and operational revenue cycle leaders to achieve key cash collections, AR targets, and other defined goals and deliverables. Strategize with internal and external stakeholders to proactively identify trends and areas of process improvement and implement solutions. Support Sales efforts to expand service offerings t

Vice President Client Engagement

EnableComp

Nov 2021 - Oct 2022 (1 year)

AVP Client Relations

Parallon

Mar 2020 - Nov 2021 (1 year 9 months)

Monitor and present monthly operating metrics to facility executive leadership for 10 HCA facilities. Serve as the liaison between facility executive and department leaders, the Revenue Cycle Shared Service Center and Division offices. The scope of such efforts includes Credentialing, HIM, Patient Registration, Revenue Integrity, Billing, Collections, Denials (pre-bill & post-bill), Appeals and Vendor Relations. Maintain and promote collaborative customer relations with Division leadership, facility leadership, physicians and physician office teams. Stay abreast of payor trended issues, facilitate solutions for denial trended issues and proactively communicate denial or underpayment concerns. Focus on special projects as needed.

Regional Patient Access Director

Parallon

Jan 2019 - Mar 2020 (1 year 3 months)

Director - PreBill Denials

Parallon

Mar 2017 - Jan 2019 (1 year 11 months)

Responsible for operational oversight of a team that works with Patient Registration, Case Management and Insurance companies to obtain authorization prior to final billing. Analyze payer denial trending and work with Revenue Cycle Shared Service Center, Division & Facility leadership to implement process or system improvements focused on reducing or resolving denials. Function as a liaison between Division Denials leadership, Facility leadership and the Revenue Cycle Shared Services leadership for the Denials Management Action Teams. Support implementation of Shared Services action plans focused on reducing denials. Focus on multiple denial reviews with an eye on trending & opportunities to reduce denials. Work with Patient Registratio

Revenue Integrity Director

Parallon

Dec 2015 - Mar 2017 (1 year 4 months)

Responsible for system & strategic oversight of all operational processes which facilitate and direct the timely and accurate capture of patient charges and subsequent patient billing. Successfully model change leadership. Lead & motivate people, encourage team work, buy in and the ability to communicate effectively. Build a collaborative, engaged team with a combined focus on building morale & delivering results. Monitor executive dashboards for overall Revenue Cycle performance & direct Revenue Integrity resources to identified performance deficiencies. Oversee implementation and ongoing charge reviews of revenue capture through all hospital departments for 18 hospitals. Function as a liaison between revenue departments, Finance, Bus

Revenue Cycle Process & Systems Integration Manager

Seton Healthcare Family

Jan 2012 - Jan 2015 (3 years 1 month)

Coordinate integration efforts merging new hospitals into the Central Texas Market. Successfully lead a team of Business Systems Analysts & contractors managing Revenue Cycle process, reporting & technology. Oversight includes patient registration, financial screening & patient refunds; patient eligibility, payment estimation & authorization; medical necessity/advanced beneficiary notices; billing; remittances & claims statusing; payer maintenance & reporting; patient accounting & financial operations; regulatory/compliance oversight. Lead a team of trainers with a focus on Revenue Cycle technology & workflow across 10 facilities. Successfully manage vendor relationships and serve as a liaison between Information Services & the Rev

Revenue Integrity Manager

Seton Healthcare Family

Jan 2009 - Jan 2012 (3 years 1 month)

Responsible for implementing a centralized charge capture team for all Nursing Services and Surgical Services at 7 hospitals accomplishing a 14 million dollar net revenue impact. Successfully manage a Revenue Integrity team of 37 consisting of operational associates, reporting/analytics and project coordination. Cultivate strong professional relationships between hospital service lines, nursing leadership, analytics and Revenue Integrity. Oversee revenue reconciliation and reporting for all departments across seven hospitals network-wide and work to resolve revenue management process inconsistencies and deficiences. Perform as an enterprise resource as it relates to Revenue Integrity on chargable services and recommend system changes

Operations Project Leader

Texas Mutual Insurance Company

Jan 2004 - Jan 2009 (5 years 1 month)

L

Accounts Payable Manager

Labatt Food Service

Jan 2002 - Jan 2004 (2 years 1 month)

Senior Claims Specialist

State Farm Insurance

Jan 1993 - Jan 2000 (7 years 1 month)

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