Vice President, Worldwide Customer Service & Support
Agilent Technologies
Nov 2016 - Dec 2018 (2 years 2 months)
Responsible for leading Agilent’s Field Service business globally. Scaled business to well over $1B in revenue, driving double digit growth and margin expansion consistently every single year. The team of over 3000 industry experts work every day in our customers’ facilities using Agilent solutions to implement, support, and drive workflows and lab productivity.