As a founder and executive manager in Beyondsoft for 15+ years, involved in various outsourcing IT service engagement in the company. Has rich knowledge and experience in the area of IT service and outsourcing.
• Establish and lead large service operations through implementation of rigorous metric driven approach
• Lead global operations in various countries including China, USA, and Singapore.
• Operational experience in building divisions and organizations
• Deep understanding of technology directions
• Proven technology innovation skills including industry shaping technologies
• Demonstrated excellence plan & execution skill
Specialties: 1. Management: Outsourcing, ITO/BPO, Global Delivery Model, Offshore Development Center, Team Management, Engagement Management, Business Performance Management, Strategy Management, PMO, Governance, Total Quality Management (CMMI, ISO, Six Sigma, etc), R&D Life Cycle Management
2. Technology: Embedded, Mobile, Enterprise Application, Business Intelligence, Automation, Cloud