C
Collin Brown
About
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Co-Founder
San Francisco, California, United States
Résumé
Jobs
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Workplace GeneralistRhoMar 2026 - Current (4 months)- Sr. Office CoordinatorKlaviyoMay 2025 - Dec 2025 (8 months)• Lead daily office operations including access management, mail/package distribution, inventory, and overall workplace readiness. • Manage vendor and property relationships (CBRE, Knotel, WeWork), ensuring high-quality service delivery and cost control. • Oversee health, safety, and compliance programs; conduct walkthroughs, maintain records, and ensure regulatory alignment. • Drive new hire onboarding and off-boarding workflows, partnering with HR/IT for smooth transitions and secure system access removal. • Standardized service intake and tracking workflows in Freshworks to improve visibility and response times. • Partnered closely with IT, People Ops, Finance, and external vendors to coordinate execution and resolve issues as they came
- Office CoordinatorBRIDGE Housing CorporationMay 2024 - May 2025 (1 year 1 month)• Managed the break-room concessions program, enhancing office attendance by 35%. • Provided essential interdepartmental support to CFO, HR, and Marketing teams. • Oversaw onboarding and off-boarding procedures, ensuring smooth transitions for new and departing employees. • Maintained office correspondence, supporting over 500 employees across corporate and property management staff.
- MX -IT AnalystWerqwiseDec 2022 - Dec 2023 (1 year 1 month)• Maintained multiple aspects of the co-working office space including daily walkthroughs, maintaining network and printing services, managed office supplies including technology hardware (monitors, cables, meeting rooms) for members and staff,,working directly with multiple vendors • Acted as liaison between members and building maintenance staff, worked with property manager coordinating on site service visits, inspections, coordinated with building maintenance staff on required construction changes to improve meetings areas and technology • Implement new digital office signage system (Optisign) that resulted in an approximately $15k savings per year; new vendor had more features and greater ease of use; company planned to use in all othe
- Member Experience AssociateWerqwiseAug 2021 - Dec 2022 (1 year 5 months)• Reception desk activities including in-bound telephone calls, member assistance, member visitor assistance, shipping logistics, concierge duties related to local amenities • Obtained new memberships by servicing walk-in members, conducting outbound calls and scheduling pre-set appointments. Boosted member retention (Churn down to 3.5%) and loyalty through superior service delivery. • Set up accounts and account members in Nexudus (CRM) and updated details to reflect current information • Connected members with experts to assess needs and help members achieve goals • Developed and maintained a knowledge base of evolving products and services to enhance member services • Coordinated, planned and executed internal and member special events
- COffice ManagerConnectionsSFJun 2019 - Apr 2020 (11 months)• Evaluated and reviewed office procedures to improve efficiency including vendor management, on-boarding • Built collaborative working relationships within the organization to achieve goals • Reconciled accounts and managed documents to facilitate office operations • Served as point of contact for a team of supervisors, owning complex and escalated issues • Conceived, planned and executed member events including happy hours, season parties, etc.
- Lead ConciergeNFC Amenity ManagementJan 2019 - Jun 2019 (6 months)
- Night ManagerStaybridge Suites HotelsSep 2018 - Jan 2019 (5 months)
- Front Desk AdministratorHoliday Inn ExpressMar 2018 - Sep 2018 (7 months)
- Room AttendantHoliday Inn ExpressJan 2018 - Mar 2018 (3 months)
- Breakfast Bar AttendantHoliday Inn ExpressJul 2017 - Jan 2018 (7 months)
Projects (professional or personal)
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- BBRIDGE Housing HQ moveMay 2024 - Jun 2024 (2 months)Led the operational execution of a full-scale corporate headquarters relocation for BRIDGE Housing, ensuring a seamless transition for staff with zero downtime. Logistics & Vendor Management: Coordinated with moving companies, IT vendors, and property management to oversee the physical transfer of assets and technical infrastructure. Operational Setup: Designed and organized the layout of new supply hubs and break-room facilities, which directly contributed to a 35% increase in in-person office attendance. Change Management: Acted as the primary point of contact for employees during the move, managing the distribution of new access credentials and creating 'Day 1' orientation materials to help staff navigate the new space. Impact: Completed
- DDigital Signage System ImplementationJun 2023 - Aug 2023 (3 months)Deployed and managed the standardization of the digital signage network across multiple sites using OptiSign, replacing outdated legacy systems. Technical Implementation: Configured and deployed OptiSign media players and hardware, ensuring high-uptime performance for member-facing communication. Operational Strategy: Centralized content management into a single cloud-based dashboard, reducing the time required for site-wide updates by over 50%. Vendor & Cost Management: Negotiated subscription licensing and hardware procurement, resulting in a 92% reduction in annual signage overhead costs. Stakeholder Collaboration: Partnered with the Marketing and Operations teams to design automated content schedules that improved member engagement and