Marcel Schmidt

I

Inside Sales

Jul 2025 - Current (1 year 1 month)

- Building and maintaining customer relationships in cooperation with the field sales force - Advising and supporting national and international prospects as well as new and existing customers - 1st point of contact for sister companies within the Rulmeca Holding - Processing inquiries and preparing of comprehensive quotations - Handling of the complete order process - Preparing of statistics and reports

R

Regional Account Manager

Sep 2024 - Feb 2025 (6 months)

Developing strategic partnerships with independent retailers and department stores in Eas & Mid- Germany. As a member of the International Sales Team, the prime objective is to contribute to the achievement of the business plan by delivering Sales and Profitability targets defined territories & marketplaces.

T

Co-Owner

The Honesty Box Bakery Ltd

Feb 2023 - Sep 2024 (1 year 8 months)

Following our passion for food we created a catering business. Since March 2023 we are curing the desire for high quality Italian pizza & deserts with an international twist here in Penzance. In the process of growing the business to its current size, we have gained comprehensive knowledge not only on the food side but also on running a business. An incredible journey which I was hesitant to start for quite a while but it is extremely rewarding.

Business Development Manager

Wiz

Mar 2022 - Jan 2023 (11 months)

Wiz was founded by the team who led the Azure security at MSFT and has been drastically simplifying the way organizations of all sizes tackle multi-cloud & container security. Using API's & an agentless, sidecar free approach--Wiz has eliminated the noise, manual correlation, and reliance on multiple cloud security tools to provide 100% visibility through a single pane of glass view of your cloud environment, as well as fully correlated & prioritized critical risk views. Field: Helping organisations stay ahead of the Cloud Security Curve through transformational technologies and capabilities, to gain full coverage of their whole cloud environment in minutes so that they can focus on the risks that matter. Preventing the next breach by: • Se

S

Sales Development Manager

Mar 2022 - Jan 2023 (11 months)

Working with global technology companies and scale-ups to create sustainable growth through demand generation. Clarify work exclusively with Technology and Professional Services organisations that operate in a complex sales environment. Our services help clients to advance their business development capabilities to develop a systematic approach to creating incremental growth. Field: Helping organisations stay ahead of the Cloud Security Curve through transformational technologies and capabilities, to gain full coverage of their whole cloud environment in minutes so that they can focus on the risks that matter. Preventing the next breach by: • Secure Posture Management (CSPM) • Vulnerability Management • Workload Protection (CWPP) • Infrastr

B2C Sales Consultant

Wayfair

Jul 2021 - Mar 2022 (9 months)

During my time at Wayfair, my role involved but was not limited to: • Responsible for inbound sales of the DE and UK market • Meet or exceed KPI's for revenue, close/conversion rate, productivity & customer satisfaction • Report & escalate issue related to i.e. customer satisfaction on the website, internal systems & product information

Customer Service Team Manager

Amazon Development Center

Mar 2018 - Dec 2020 (2 years 10 months)

As CSDE Team Manager I was working within the Customer Service department of Amazon. Responsible for the German website while serving queries in English & German. I was managing a team of ~23 Associates & Resolution specialists, on site and virtual, in overall performance, operational delivery, disciplinary adherence & career development. Weekly and monthly business reports on all important KPIs to Group & Operational Managers. Worked with key stakeholders in different locations in Europe and in South Africa such as Operational Managers, Human Resource, Workflow, Quality Assurance, Partner Management & Process Improvement. Escalation of systemic issues and using data for continues improvement. Working with stakeholders to find root cause an

Regional Account Manager

Sony

Apr 2015 - Jan 2018 (2 years 10 months)

As Regional Account Manager for Sony's consumer, audio & video products I was based in the Rhein-Main area of Germany. My Customer base (~25) ranged across all German electronic retailers & groups such as Media Markt, Saturn, Expert, Euronics and independent. While maintaining & expanding the customer base and relationships I was responsible for exceeding budgets in relation but not entirely to revenue, ranging new products, min stock targets, visibility in store, presentation and training on all new product ranges. Managing up to 5 Sales Promoters on their KPI's. I was involved in annual and seasonal contract negotiations and responsible for their tracking and fulfilment.

A

Area Sales Manager

Jun 2010 - Mar 2015 (4 years 10 months)

In my time with Hama I further developed my B2B account managing skills while working with up to 30 customer outlets of Brands like Media Markt, Saturn, Expert & Euronics. My area responsibilities were from the Rhine-Main-Area in the West till Schweinfurt, Bavaria in the East. I managed about 10 Sales Representatives (Merchandiser) on their performance against targets. Ensuring the newest products in store and best turn over rate while increasing customer satisfaction were my main but not solely goals.

Department Manager Audio & Video

MEDIAMARKT

Oct 2003 - Mar 2010 (6 years 6 months)

After relocating to Darmstadt I started my career path with Media Markt. I alternated between 2 outlets (Egelsbach & Darmstadt/Weiterstadt) while being responsible for the TV/Sat/Video/Hifi department and their overall goals. Responsibilities were: • Managed up to 7 Sales Representatives in their performance • Organized and executed product-related trade fairs • Head of procurement: purchasing and contractual negotiations • Management of 7 Sales Consultants • Advertising/marketing planning • Managing the half yearly stock taking process

D

Management Assistant in the retail trade

D/W Elektrofunk

Aug 2002 - Sep 2003 (1 year 2 months)

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