Business Operation Manager, Maritime Operations
Zodiac Maritime Ltd
Mar 2016 - Nov 2020 (4 years 9 months)
• Operations Leadership: Led shipboard logistics and safety operations by aligning deck, engineering, and port teams around standardized cargo and stability routines, improving execution time by 20% and reinforcing safe voyage operations.
• Change Management: Owned large-scale change initiatives across quality, procurement, and logistics functions, building metrics-driven operating mechanisms that improved process efficiency by 30% and increased accountability across teams.
• Regulatory Coordination: Built a centralized compliance and documentation platform coordinating with over 40 regulatory authorities, generating $22.5M in incremental revenue and reducing government clearance times by 40% for critical voyages.