Veronica Puymalie

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QA Lead

ROKOLABS

Mar 2023 - May 2024 (1 year 3 months)

Enhanced Testing Efficiency: Developed comprehensive test plans and • strategies in Confluence, covering 100% of functional requirements and streamlining the testing process with xRay, resulting in a 20% reduction in testing time Improved Team Performance: Led and supported the QA team with tools like xRay, boosting team productivity by 25% and improving defect detection rates, leading to higher-quality deliverables Strengthened Documentation & Processes: Established and maintained QA documentation in Confluence, improving team alignment and process consistency, which facilitated smoother project execution Elevated Product Quality: Coordinated closely with development teams using Confluence and xRay, addressing issues within an average of

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QA Lead/Sr Manual QA Engineer

iDocket

Mar 2022 - Nov 2022 (9 months)

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Senior Manual QA Engineer

Bitgo Intive

Jan 2022 - Mar 2022 (3 months)

Testing and Reporting: Conducted thorough testing of policies, rules, • webhooks, and transaction accuracy on cryptocurrency projects involving Solana and Algorand, while generating detailed status reports and defect logs Enhanced User Experience and Security: Reported UI defects and provided optimization feedback, configured Pulse Connect Secure Server, and implemented Yubi Key for enhanced security in repositories End-to-End Test Management: Created and executed test plans, sets, cases, and flows for each story using JIRA + Xray, and manually tested key functionalities, ensuring a 95% accuracy rate in high-quality deliverables Collaborative Problem Solving: Participated in daily meetings, pre-planning, planning, and demos, while working

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QA Engineer

Pulse-Ivanti - Incluit Simtlix

Jun 2021 - Dec 2021 (7 months)

VPN Feature Testing: Conducted manual QA across various Pulse VPN • features, including VPN Tunneling, Proxy, and Captive Portals, ensuring robust security and functionality, which led to a 30% reduction in post-deployment issues Advanced Configuration and Installation: Configured Pulse Connect Secure Server and managed manual and browser-based installations of Pulse Desktop Client, ensuring seamless setup and deployment Security and Compatibility Assurance: Performed security testing, role mapping, and traffic enforcement, along with testing on different MacOS versions, guaranteeing cross-platform compatibility with a 99% compliance rate Specialized VPN Testing: Focused on advanced features like Always-On VPN, Lock Down, SAML + CEF, and s

Accessibility Tester

Jam3

May 2021 - Aug 2021 (4 months)

Web Accessibility Testing Expertise: Conducted thorough web accessibility • testing following WCAG 2.0 Level AA Standards, ensuring compliance and inclusivity Detailed Test Case Creation: Developed accessibility-focused test cases in Excel, providing comprehensive coverage of key accessibility criteria Bug Identification and Reporting: Executed test cases, identified accessibility issues, and documented detailed steps to reproduce them, facilitating efficient issue resolution Utilized Advanced Accessibility Tools: TalkBack, Axe DevTools, Google Lighthouse, ARIA, and ARC Toolkit for visual analysis, code inspection, and accessibility validation Accessibility audits on websites and applications using tools like JAWS, NVDA, and Axe, achieving

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QA Lead

Clinify Health Remote

Oct 2020 - Jun 2021 (9 months)

Streamlined QA Processes and Documentation: Designed essential QA • documents, including Master Test Plan, Test Plan, Use Case templates, and Traceability Matrix Plan, which standardized the testing process and improved overall project organization by 30% using Jira Enhanced Test Coverage and Accuracy: Developed and executed functional and regression test scenarios for a web-based medical application, ensuring 100% test coverage and strict adherence to acceptance criteria, utilizing tools like Jira, TestRail, and Cypress for automation. Robust Backend Testing and Data Validation: Planned and executed backend testing with SQL queries via GraphQL and DBeaver 7.1, ensuring database integrity and accurate data flow. Effective Issue Management

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Senior QA

ScopicSoftware

Sep 2018 - Nov 2019 (1 year 3 months)

Ensured Seamless Migration to Web-Based Platform: Played a critical role in • assuring the successful migration from Flash to a web-based platform for a medical-oriented software, preventing potential issues and ensuring a smooth transition UAT and Defect Management: Actively participated in the UAT process by retesting defects, updating Jira with client feedback, and meeting all acceptance criteria, leading to a 20% improvement in final product quality Thorough End-to-End Testing: Conducted detailed end-to-end testing using manual testing and tools like SOAP UI for Web Services/API testing, ensuring the application's functionality met business requirements and user expectations Documentation and Communication: Created detailed test cases

Senior QA Engineer

ConsumerAffairs

Sep 2016 - Jul 2019 (2 years 11 months)

Managed the Bug Channel on Slack, efficiently resolving reported issues from • the Client Success team and ensuring final users remained satisfied with the functionality, leading to an improved user experience and higher client retention Performed quality assurance testing, identified code areas needing improvement, and flagged potential risks early, which reduced critical defects by 20% and maintained high standards in deployed applications and patches, using automated test scripts to increase efficiency by 25%. Streamlined projects to meet changing needs, developed process maps and flowcharts, and identified areas for business improvement, resulting in a 15% increase in operational efficiency and better alignment with client requirements

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SQA Lead / Business Analyst

ISUCORP

Feb 2013 - Aug 2015 (2 years 7 months)

Comprehensive QA Cycle Execution: Played a key role in a Utility Billing • Project by performing all QA activities within an Agile methodology, ensuring high-quality software delivery through rigorous testing and defect tracking using Rally, which contributed to a 30% reduction in production defects Conducted a wide range of tests, including functional, regression, and cross browser testing, to validate software quality In-Depth Database Interaction and Defect Management: Executed complex queries to perform in-depth product testing and observed tests to identify defects, contributing to robust software performance and reliability.

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QA Engineer

Total Performance Consulting LLC

Jan 2011 - Feb 2013 (2 years 2 months)

End-to-End QA Cycle Execution in Agile Environment: Played a vital role in an • Insurance Project, executing all QA activities within an Agile framework, utilizing tools like HP-Mercury Quality Center, Quick Test Professional, and LoadRunner to ensure comprehensive manual and automated testing coverage Support in Requirements Documentation: Assisted business analysts in documenting new requirements and change requests, ensuring alignment of testing needs with evolving project requirements, and contributed to the project's overall quality and success

Veronica Puymalie

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Veronica Puymalie

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