Vinit Agarwal

Senior Engineering Manager, AI R&D

Five9

Feb 2026 - Current (8 months)

Senior Engineering Manager

Observe.AI

Aug 2024 - Jan 2026 (1 year 6 months)

Engineering Manager

Observe.AI

Feb 2023 - Jul 2024 (1 year 6 months)

SDE III (UI)

Observe.AI

Aug 2021 - Jan 2023 (1 year 6 months)

As a Lead Developer, I focused on foundational architecture and performance. I architected robust UI systems and design frameworks used across internal tools and customer-facing production applications. I drove full frontend ownership, including setting up standardized pipelines, documentation, and secure CI/CD processes. A critical performance win was executing comprehensive optimization strategies that reduced application load time by 70%. I also established foundational observability, frontend security, and reliability strategies that informed future architectural decisions.

SDE II (UI)

Observe.AI

Mar 2019 - Jul 2021 (2 years 5 months)

I joined Observe.AI as the 2nd UI developer, leading the client-side development and implementation of the core Observe.AI product. Over a 2.5-year period, I designed and implemented all major workflows for the flagship QA product. I actively monitored customer usage patterns and metrics using tools like Mixpanel and Fullstory, and suggested and implemented multiple data-backed improvements to significantly enhance the overall customer experience.

Senior Software Developer (Client Acko)

Finvolv

Feb 2017 - Feb 2019 (2 years 1 month)

Acko is India's first and fastest-growing InsurTech company, it leverages technology to provide hassle-free, customer-centric insurance solutions. As a Founding Engineer, I was instrumental in establishing the team and architecture, hiring, mentoring, and leading a team of 6 UI engineers. I architected the frontend stack for the core Acko.com product and provided individual technical contribution to a few important modules like payments service and performance optimization. I was also responsible for tech discussions, design discussions, design reviews, and code reviews.

Software Development Engineer

Flipkart

May 2016 - Jan 2017 (9 months)

Flipkart is one of India's leading digital commerce entities, an e-commerce marketplace. Working in E-Kart as a Frontend developer, I focused on making the delivery enhance UI for different customers other than Flipkart using React.js. A key technical challenge I solved was designing a state machine using d3.js, React.js, and jquery-ui to manage the complexity of multiple delivery stages.

Software Development Engineer

NostraGamus || Gambit Sports

Nov 2015 - May 2016 (7 months)

SportsCafe is an online platform for sports news and entertainment, aiming to provide reliable and up-to-date information to sports fans across India, covering content from cricket to football. As a founding engineer here, I worked on both front-end and back-end initiatives, contributing to the back-end API development and schema designing in node.js and mongoDB to support the application. My front-end focus included developing and supporting Angular-based applications and bringing necessary feature updates. I also worked on prototyping and re-architecting the product in ReactJS, with SSR (Server-Side Rendering) to enhance the performance of the application.

Assistant System Engineer

Tata Consultancy Services

Feb 2014 - Nov 2015 (1 year 10 months)

TCS is a global IT services, consulting, and business solutions organization, part of the Tata Group, focused on building greater futures through innovation and collective knowledge. As a full-stack developer, I implemented the inventory management system for Hilton Global using C#, Postgresql, and .Net. Additionally, I performed a Proof of Concept (POC) on Appcelerator Titanium to build a cross-platform mobile application for IOS and Android for the Hilton inventory portal.

Assistant System Engineering(Trainee)

Tata Consultancy Services

Nov 2013 - Feb 2014 (4 months)

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Vinit Agarwal

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