K

Karen Devine

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Chief Customer Officer
United States

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work
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Résumé


Jobs verified_user 0% verified
  • Actian
    Chief Customer Officer
    Actian
    Feb 2026 - Current (7 months)
  • Imprivata
    Chief Customer Officer
    Imprivata
    Nov 2022 - Jan 2025 (2 years 3 months)
  • Rapid
    SVP of Customer Success, Support & Services
    Rapid
    Apr 2018 - Oct 2022 (4 years 7 months)
  • Quick Base Inc
    VP Sales and Marketing
    Quick Base Inc
    Nov 2016 - Sep 2017 (11 months)
    Reporting to the CEO, executive responsible for Sales and Marketing for~$100M newly independent, high growth SaaS/ PaaS company, QuickBase. Lead a Sales and Marketing organizational transformation to deliver goals under new ownership, specifically to more effectively serve the enterprise market opportunity. Delivered revenue at plan through transition, establishing an efficient base for growth investment.
  • Quick Base Inc
    VP of Marketing/ CMO
    Quick Base Inc
    Apr 2016 - Oct 2016 (7 months)
    Executive responsible for Marketing and Partner Channels, reporting to the CEO, for newly created QuickBase, Inc. Recently spun out from Intuit, QuickBase is a high growth business in the PaaS (Platform as a Service) market. Successfully transitioned out of Intuit and established QuickBase as a brand and a company. Maintained high partner and customer engagement through transition and built awareness with press and analysts.
  • Intuit
    Sr. Director, Marketing & Operations, QuickBase
    Intuit
    Jan 2012 - Jan 2016 (4 years 1 month)
    Achieved sustained growth for Intuit QuickBase from $15M to $85M, when the division was divested from Intuit. Executive responsible for marketing, partner channels and business operations. Scaled the organization, talent and infrastructure for accelerated growth, including building a lead development function and business analytics function. Member of executive leadership team that successfully divested the division on behalf on Intuit. Key accomplishments include exceeding plan and profitability metrics (LTV/CAC) all years except 2015, successfully re-launching the product lineup and pricing to deliver growth, delivering a highly successful QuickBase user conference with over 500 attendees and NPS of 65, and scaling the infrastructure
  • Intuit
    Director of Marketing and Sales, QuickBase
    Intuit
    Jan 2010 - Jan 2012 (2 years 1 month)
    Expanded responsibilities to include leading direct Sales, Marketing and Partner channel (~40 people). Key results include developing and executing a growth strategy for a $10M investment to double sales and marketing resource, yielding a doubling in customer acquisition, and expanding the Sales team and boosting staff engagement despite a sales site closure.
  • Intuit
    Marketing Director, QuickBase
    Intuit
    Jan 2008 - Jan 2010 (2 years 1 month)
    Develop all QuickBase marketing channels to deliver growth in a model where customer acquisition was 100% lead sourced from Marketing. Built a high performing team of 10 marketing professionals to accelerate new customer acquisition and enable sales channels. Achieved 40% increase in lead generation in first 6 months with a 30% improvement in efficiency by implementing a testing approach to all digital marketing and integrating social "cause" campaigns.
  • RSA The Security Division of EMC
    Director, Product & Industry Marketing
    RSA The Security Division of EMC
    Jan 2005 - Jan 2008 (3 years 1 month)
    Developed and led Product and Industry Marketing and Competitive & Market Intelligence for global security technology leader (>$500M). Added Industry/ Vertical Marketing as part of growth strategy, with teams across US and Europe. Re-engineered pricing and business model for RSA's main product line, SecurID, to achieve sales efficiency, operating margin and competitive goals.
  • M
    Senior Manager, Product Marketing
    MRO Software acquired by IBM
    Jan 2002 - Jan 2005 (3 years 1 month)
  • Bain  Company
    Consultant
    Bain Company
    Jan 1995 - Jan 1997 (2 years 1 month)
Education verified_user 0% verified
  • Middlebury College
    Bachelor of Arts (B.A, Double Major in Economics and Mathematics/ Computer Science
    Middlebury College
  • The Tuck School of Business at Dartmouth
    Masters of Business Administration (MBA
    The Tuck School of Business at Dartmouth
    Tuck Scholar with Distinction (Top 5%) Recipient of Karla Scherer Foundation for Women in Business Leadership Roles
Publications verified_user 0% verified
  • I
    Why IT Should Embrace Citizen Development
    IT Business Net Oct
  • I
    The 6 Biggest Impacts of the Low-Code App Revolution
    IT Business Edge Oct
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