UX Design Researcher (Capstone Project)
UNITED WAY
Sep 2020 - Apr 2021 (8 months)
• Collaborated team of 6 designers to improve access to and awareness of local health and wellness resources by designing solutions, impacting 1 in 3 people on the lower shore.
• Responsible for end-to-end user research, study design, recruiting, moderation, analysis and reporting results, and design handoffs to engineers for development.
• Delivered high fidelity mockups and detailed designs reflecting end-to-end customer journey.