Gem Flores

Talent Partner

Cloud Accountant Staffing

Jun 2026 - Current (2 months)

Talent Partner for Cloud Accountant Staffing supporting finance and accounting professionals across the full recruitment lifecycle, including sourcing, placement, onboarding, and ongoing staffer success and engagement.

Talent Acquisition Officer

KMC Solutions

Apr 2025 - May 2026 (1 year 2 months)

- Full-cycle recruiter with experience in supporting both internal hiring and Talent-as-a-Service (TAAS) client hiring, delivering end-to-end recruitment across diverse industries and functions. -Own the recruitment lifecycle including market and role scoping, sourcing (active and passive channels), candidate screening and interviews, shortlist presentation, stakeholder management, offer negotiation, and successful closure. -Key placements across Technical roles (Bilingual Mandarin Global Service Desk, OSS, System Engineers) and Non-Technical roles (Finance, Sales, Marketing, HR, Operations, Corporate Services, CSRs, Healthcare (Occupational Health Nurses, Medical Coders)

Recruitment Officer

KMC Solutions

Apr 2025 - May 2026 (1 year 2 months)

Functioned as a full-cycle recruiter supporting both internal KMC hiring and Talent-as-a-Service (TAAS) clients, delivering end-to-end recruitment across diverse industries and functions. Led the full recruitment lifecycle including market intelligence and role scoping, sourcing (active and passive channels), candidate screening and interviews, shortlist presentation, stakeholder management, offer negotiation, and successful closure. Key placements across technical roles (Bilingual Mandarin Global Service Desk, OSS, Linux Engineers, Software Developers) and non-technical roles (Finance, Sales, Marketing, HR, Operations, CSRs, Medical Coders, Nurses, etc.).

Talent Acquisition Executive

Manulife

Oct 2024 - Mar 2025 (6 months)

-Conducted volume behavioral and competency-based interviews for CSR and Business Process Associate roles. -Full cycle recruiter for Finance Risk & Governance, hiring Compliance Specialists and AML Analysts/Specialists from role intake to offer sign-off.

Sr. Talent Acquisition Partner, Manila

Genesys

Sep 2020 - Sep 2024 (4 years 1 month)

-Managed the end-to-end hiring process for both technical and non-technical specialist to leadership roles across regional and global markets. -Partnered on global and regional TA initiatives and projects -Facilitated monthly New Hire Orientation, supporting the onboarding experience for new employees across the organization. -Delivered key hires across Technical roles (Cloud, IT Support, Engineering (inc. Developers, Programmers), Cybersecurity) and Non Technical roles (Finance, Customer Success, Sales, Marketing, HR, and Corporate Services).

Talent Acquisition Partner, Manila

Genesys

May 2018 - Sep 2020 (2 years 5 months)

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Human Resources Administrative Specialist

Monadelphous via Microsourcing

Nov 2017 - Jan 2018 (3 months)

Prepared employment contracts. Handled Performance Management (Probation) process for employees. Managed all employee records (201).

Human Resources Administrator

Monadelphous

Nov 2017 - Jan 2018 (3 months)

Prepared contracts of employment and other employee related documentation. -Updated and maintained data integrity of employee records. -Updated employee files and provided required information to the Payroll team. -Handled the Performance Management (Probation) process for employees. -Filing and archiving

HR (Contractor Recruitment) Consultant

Allegis Global Solutions

Feb 2017 - Nov 2017 (10 months)

-SME for employee related concerns and inquiries -Handled employment process from onboarding to offboarding -Labor relations and contract management -Payroll and Timekeeping

HR (Contractor Recruitment) Administrator

Allegis Global Solutions

Feb 2016 - Feb 2017 (1 year 1 month)

-SME for employee related concerns and inquiries -Handled employment process from onboarding to offboarding -Labor relations and contract management -Payroll and Timekeeping

Recruitment Coordinator

Allegis Global Solutions

Apr 2015 - Nov 2017 (2 years 8 months)

-Conducted reference checks for shortlisted candidates, phone calling candidate’s previous professional contacts to seek inputs and recommendations for candidate’s good standing prior to onboarding -Conducted candidate initial screening phone interviews to shortlist qualified candidates for open job positions

Human Resources Recruitment Advisor

Allegis Global Solutions

Apr 2015 - Nov 2017 (2 years 8 months)

ACCOUNT: Unisys, Australia as Contractor Care Consultant/HR Advisor

Recruitment Support Consultant (Telstra Account)

Allegis Global Solutions

Apr 2015 - Nov 2015 (8 months)

-Provided day-today recruitment administration and back office coordination to support the Telstra recruitment team across the end-to-end recruitment process -Provided key support to the recruiters and the wider recruitment team in completing designated recruitment activities such as psych testing requests, security and offer check requests, and background check requests within the agreed time frames. -Managed the Telstra Careers Centre Mailbox which includes addressing applicant and recruiter inquiries -Served as the focal point between recruiters and third-party vendor Verify in facilitating the end-to-end background check process for Telstra job candidates

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Travel Consultant

Slice of Life Travel and Tours

Dec 2014 - Dec 2016 (2 years 1 month)

-Served as the head of Slice of Life Travel and Tours, a home-based travel agency. -Handled the end to end travel processes (flight booking, hotel booking, coordinating with suppliers and clients) of the agency.

Training Specialist

PLDT

Apr 2014 - Sep 2014 (6 months)

-Delivered training programs for PLDT HOME Sales’ customer sales force, supporting capability development and performance improvement. -Managed end-to-end learning and development processes including training needs analysis, curriculum design, delivery, and evaluation.

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Mobility Specialist

IBM Business Services International Assignments

Jun 2011 - Apr 2014 (2 years 11 months)

Managed end-to-end employee relocations (inbound and outbound ANZ), ensuring smooth global mobility transitions. Administered policies on immigration, relocation, compensation, and living support, ensuring compliance and consistency. Coordinated with immigration providers and relocation vendors for visa processing, housing, and transition requirements. Handled policy interpretation, issue resolution, and case management for complex relocation cases.

Global Mobility Specialist (Asia Pacific)

IBM Global Process Services

Jun 2011 - Apr 2014 (2 years 11 months)

-Managed end-to-end employee relocations (inbound and outbound ANZ), ensuring smooth global mobility transitions. -Administered policies on immigration, relocation, compensation, and living support, ensuring compliance and consistency. -Coordinated with immigration providers and relocation vendors for visa processing, housing, and transition requirements. -Handled policy interpretation, issue resolution, and case management for complex relocation cases.

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