Mike Tarentino

Mike Tarentino

About

Detail

Vice President of Customer Success, Americas
United States

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • Matillion
    Vice President, Customer Advisory
    Matillion
    Jul 2026 - Current (2 months)
  • Siemens Digital Industries Software
    Vice President of Customer Success, Americas - Intelligence Center X
    Siemens Digital Industries Software
    Oct 2024 - Jun 2026 (1 year 9 months)
  • Siemens Digital Industries Software
    Senior Director, Digital Business Advisory
    Siemens Digital Industries Software
    Oct 2022 - Oct 2024 (2 years 1 month)
  • Siemens Digital Industries Software
    Director, Digital Transformation
    Siemens Digital Industries Software
    Oct 2020 - Oct 2022 (2 years 1 month)
  • Siemens Digital Industries Software
    Director, Strategic Consulting
    Siemens Digital Industries Software
    Feb 2019 - Oct 2020 (1 year 9 months)
    Develop standardized enablement team packages and pricing model. Accelerate revenue generation by demonstrating return on investment (ROI) to clients’ and prospects’ executive teams. Leverage analytics to create value assessments and business cases; identify and track key performance indicators (KPI) and other metrics to demonstrate value delivered. Serve as escalation point and mentor CSMs with complex and at-risk accounts.
  • Siemens Digital Industries Software
    Program Director, Customer Success
    Siemens Digital Industries Software
    Aug 2018 - Feb 2019 (7 months)
    Developed strategy and programs to upgrade client success including building a center of excellence, enabling Agile methodologies, identifying ideal application use cases, and building a portfolio backlog. Established templates to ensure consistency in information collection and governance of services and software delivery
  • RSM US LLP
    Director, Technology and Management Consulting
    RSM US LLP
    Jul 2018 - Aug 2018 (2 months)
    Worked directly with senior client leadership in technology, manufacturing, life sciences, healthcare, and public sector to introduce business practices and technology solutions to streamline processes, increase stabilization, and ensure security.
  • RSM US LLP
    Manager, Technology and Management Consulting
    RSM US LLP
    Apr 2015 - Jul 2018 (3 years 4 months)
    Provide management and technology guidance, strategy and expertise for mid-market clients throughout a variety of industries related to: - IT & Management Advisory Services - CIO Advisory - Organizational Strategy - Software Selection & Implementation (ERP, CRM, HRIS) - Project Management - Process Improvement
  • athenahealth
    Senior Manager, Business Systems Engineering
    athenahealth
    Jul 2014 - Apr 2015 (10 months)
    Led a team of local and remote analysts, developers, project managers, and consultants to implement, support, and maintain the Finance organization's technical needs.
  • athenahealth
    Manager, Business Systems Analysis
    athenahealth
    Sep 2013 - Jul 2014 (11 months)
    Managed program initiatives for all Finance-related applications including setting and managing annual program proposal, enhancement backlog, budget activities, stakeholder relationships, vendor relationships, production support, SLA management, and disaster recovery. Created a structured delivery environment and business reporting mechanisms.
  • L
    Field Manager/Consultant
    LeapFrog Systems
    Apr 2012 - Sep 2013 (1 year 6 months)
    Served as the team lead supporting the Private Wealth Management (PWM) program at Fidelity Investments. Project teams consisted of 40+ resources spanning legal, IT, and business. Developed requirements and outlined end-to-end process flows to support multiple work streams.
  • Bain  Company
    Sr. Financial Systems Analyst
    Bain Company
    Apr 2010 - Apr 2012 (2 years 1 month)
    Coordinated concurrent development and implementations supporting Finance (AP, AR, accounting, tax, payroll, FP&A). Provided configuration and ongoing maintenance of the layout and structure of the CODA Financials ERP system. Designed, developed, and supported reporting solutions leveraging various BI Reporting tools. Utilized SQL to develop deep-dive analysis and troubleshoot production support.
  • Bain  Company
    Financial Systems Analyst
    Bain Company
    Aug 2007 - Apr 2010 (2 years 9 months)
    Assist in the development, implementation and maintenance of Bain’s various finance related systems ranging from tracking data to providing tools for operational and management reporting and analysis for customers consisting of the global finance team as well as firm management. Responsibilities include supporting current systems and processes, evaluating user requirements, developing and writing reports, and reviewing design, testing and implementation of new/enhanced applications.
  • Bain  Company
    Implementation Specialist
    Bain Company
    Feb 2006 - Aug 2007 (1 year 7 months)
    Tasked with management of the deployment and implementation phases of major projects. Worked closely with the customers, application development team, documentation and training support, infrastructure team, as well as office and regional TSG staff to ensure timely and successful completion of projects. Responsible for various system development life cycle elements including testing, training and on-site implementation.
  • Sun Life Financial
    Business Systems Analyst
    Sun Life Financial
    Sep 2001 - Feb 2006 (4 years 6 months)
    Analyzed business needs by conducting user interviews and developing business specifications. Developed and executed test plans in accordance with specifications to ensure top-quality development products. Managed project teams and maintain timelines of small to medium-sized projects. Provided front line support with a reputation for rapid and accurate resolutions.
Education verified_user 0% verified
  • B
    Bridgewater-Raynham
    BridgewaterRaynham
  • Bentley University  McCallum Graduate School of Business
    MS, Computer Information Systems
    Bentley University McCallum Graduate School of Business
    Jan 2000 - Jan 2001 (1 year 1 month)
  • Stonehill College
    BS/BA, Management/Computer Info Sys
    Stonehill College
    Jan 1997 - Jan 1999 (2 years 1 month)
  • Bentley University
    Bentley University
    Bentley University
    Jan 1995 - Jan 1997 (2 years 1 month)
This is a community-created genome.