Joseph K Musole

L

Business Development Consultants

Liberty Life Insurance

Nov 2015 - Feb 2021 (5 years 4 months)

• To Pro actively Identify new markets and make Sales Plans and Programs in those markets in order to achieve

M

Business Development Manager

MicroEnsure Zambia

Jan 2015 - Oct 2015 (10 months)

• Identify project interdependencies and conflicts and manage appropriately • Balance disciplined project management structures with entrepreneurial interests and requirements • Develop, manage and report against project budgets and objectives • Create and manage project structures, reporting and communication plans • Lead project teams in deliverable execution against project plans • Identify and manage resource constraints • Identify, document and communicate project risks and exposures. Develop methods to mitigate identified risks

L

Assistant General Manager – Health, OTI and Group Life

Life Assurance

Apr 2013 - Mar 2014 (1 year)

Sales Process / Tender Preparations

A

Manager – Corporate and Business Services

African Life Assurance

Jan 2011 - Mar 2013 (2 years 3 months)

• Plan and lead the development of Medical Insurance Business within the Department. • Making sure Delivery of Services and efficient Planning is done effectively. • All functions relating to Administration support and management of the Scheme • Preparation of Policy Documents for all Corporate Clients • Client Relation through Member Education Ensuring Correct Information reaches the end user (Client) • Preparation of Department Sales Reports • To Ensure Tender Documents Preparations are done professionally and timely in order to acquire new Business. • To spearhead Sales functions so as to achieve the set Targets - increase Mew Business By 5%. • To spearhead Sales functions so as to Achieve the set Targets- Client retention of up

Customer Services Manager

Momentum

Jan 2009 - Aug 2011 (2 years 8 months)

• All functions relating to Administration support and management of the Scheme • Client Relation through Member Education Ensuring Correct Information reaches the end user (Client) • Preparation of Department Sales Reports • Making sure Delivery of Services and efficient Planning is done effectively • Membership Cards are delivered prior to the Inception of the Scheme. • Correct data is collected from the Employer. • Client Sensitization Program • Departmental Reports • To Ensure Tender Documents Preparations are done professionally and timely in order to acquire new Business • To spearhead Sales functions so as to Achieve the set Targets- Client retention of up to 95%

Customer Care / Membership Officer

Momentum

Jan 2008 - Dec 2008 (1 year)

• All functions relating to Administration support and management of the Scheme • Client Relation through Member Education Ensuring Correct Information reaches the end user (Client) • Preparation of Department Sales Reports • Making sure Delivery of Services and efficient Planning is done effectively • Membership Cards are delivered prior to the Inception of the Scheme. • Correct data is collected from the Employer.

M

Customer Care Officer

Momentum Zambia

Jan 2007 - Dec 2008 (2 years)

• Call Center responsibilities • Preparation of products according to client specification • Making sure Delivery of Services and efficient Planning is done effectively • Membership Cards are delivered prior to the Inception of the Scheme. • Correct data is collected from the Employer.

P

Sales Agent/ Representative/ Team Leader

Professional Insurance Zambia Limited (PICZ).

Jan 2002 - Dec 2006 (5 years)

• Sales of Both Life and Non – Life Products • Carrying out Market Research for PICZ • Managing the sales Team • Making sure all clients receive their Policy Document (both Life and Non- Life) • To spearhead Sales functions so as to achieve the set Target.

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