L
Lissette Parr
About
Detail
Head of Design Operations
United Kingdom
Résumé
Jobs
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Head of Product & Design OperationsPersonioNov 2025 - Current (11 months)Senior Director, leading Product & Design Ops and Localization- Head of Design OperationsPersonioApr 2024 - Oct 2025 (1 year 7 months)A Senior Director of Design Operations, I led the cross-company rebrand of Personio, spanning product, marketing, sales, and customer experience. My team partnered with the Brand Design team to develop the new identity system, and drove the end-to-end rollout into our design system, product UI, and all customer-facing materials.
- Head of Product & Design OperationsYahooAug 2023 - Mar 2024 (8 months)As Senior Director of Operations, I led Product & Design Operations for Yahoo Home Ecosystem, building and enabling start-up like operational efficiency.
- Head of Design OperationsFaireDec 2021 - Aug 2023 (1 year 9 months)Director of Design Operations. Established the Design Operations function for a growing B2B marketplace.
- Head of Design Program Management, Connection & HomeFacebookApr 2020 - Nov 2021 (1 year 8 months)Lead and managed a team of 15+ DPMs and Managers to support Design across Facebook Connection & Home organizations.
- Head of Design OperationsLyftSep 2018 - Mar 2020 (1 year 7 months)Brought in to restructure and strengthen Design Operations for the growing Design org. Led the overhaul of tools and systems, while establishing cross-functional working groups to address key challenges. Partnered with leadership to scale operations and successfully navigate the company's IPO, improving overall collaboration, efficiency, and team effectiveness.
- Head of UX Research Operations I Program ManagementFacebookFeb 2016 - Sep 2018 (2 years 8 months)Built and scaled 0-1 operational systems for UX Research. Established systems for a team that experienced hyper-growth–growing nearly 10x over four years. Hired and managed an org from 1-13+.
- Research Ops, International ResearchFacebookJun 2014 - Jan 2016 (1 year 8 months)Built and managed an integrated program to conduct international research and across product teams. Created tools and programs to foster empathy and share the voice of users throughout product teams.
- Senior ProducerCode and TheoryJan 2013 - Oct 2013 (10 months)Program owner for large digital and industrial design projects prior to relocating to the Bay Area.
- LChief of StaffLoose Cubes IncJan 2012 - Jan 2013 (1 year 1 month)Owned and managed business and people operations for the coworking marketplace start-up.
- Program ManagerSYPartnersOct 2009 - Dec 2011 (2 years 3 months)Freelance project manager from October 2009 - May 2010 & September 2011 - December 2011.
SYPartners (formerly Stone Yamashita Partners) is a design-driven transformation firm. The firm fuses systems thinking and creativity to help organizations in times of seismic change alongside CEOs and their leadership teams to define—and then attain—greatness for their institutions. - Program ManagerSmart DesignJun 2009 - Sep 2011 (2 years 4 months)Managed client engagements from June 2009 - October 2009 & June 2010 - September 2011.
Smart Design is an award-winning, multi-disciplinary design firm that uses a strategic approach integrating both product and brand development. - Project ManagerIDEOJul 2007 - Feb 2009 (1 year 8 months)IDEO is an award-winning global design firm that takes a human-centered, design-based approach to helping organizations in the public and private sectors innovate and grow.
Team and project support for the Transformation Practice, a group dedicated to helping organizations develop design and innovation capabilities.
Education
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- Bachelor of Science - BSCalifornia Polytechnic State UniversitySan Luis Obispo