Kullen Lockwood

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Schedule Coordinator

Konecranes

Feb 2024 - Current (2 years 7 months)

Manage the schedule of service work for assigned customers and field operatives. Maintain Planning Board in Siebel to ensure all internal stakeholders can view updated schedule. Proactively communicate with field operatives and local management when needed. Track and receive materials required to complete service. Arrange for necessary rental equipment, as well as subcontracted when needed. Review invoicing details of completed work before moving forward with the invoicing process. Follow and assist in the enforcement of all safety rules and procedures including those established by the customer and OSHA.
Hardlines / Homelines Team Lead

Walmart

Oct 2016 - Feb 2024 (7 years 5 months)

Led six departments and managed a team of five associates through effective communication and feedback. Executed detailed price adjustments and modular floor changes to boost sales and maintain compliance. Provided expert-level customer service, including product location, price checks, and inventory lookups. Maintained vacation, and attendance records with precision. Exercised sound decision-making, even in ambiguous situations, by using company policies and data. Participated in weekly safety team meetings and promoted workplace safety and compliance.
Crew Trainer

McDonald's

May 2014 - Oct 2016 (2 years 6 months)

Delivered exceptional customer service and accurate food preparation in a fast-paced environment. Trained and mentored new team members across various stations. Maintained restaurant cleanliness and ensured proper inventory stocking. Led by example and fostered a team-oriented work culture.

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