Lindsey Bauer
About
Detail
VP of Operations
Las Vegas, Nevada, United States
Résumé
Jobs
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Head of OperationsTensorWaveAug 2025 - Current (1 year 1 month)- Vice President OperationsTensorWaveAug 2025 - Current (1 year 1 month)
- Engineering Program ManagerAppleAug 2023 - Aug 2025 (2 years 1 month)Lead EPM for iCloud Services in China. Focused on driving critical infrastructure strategy and execution plans across iCloud Services and Cloud Infrastructure.
- Technical Account ManagerAppleSep 2021 - Feb 2024 (2 years 6 months)
- Senior Staff Technical Program ManagerTwitterSep 2019 - Sep 2021 (2 years 1 month)
- Manager, Technical Program ManagementAmazonSep 2017 - Aug 2019 (2 years)
- Software Development Manager, Amazon BusinessAmazonDec 2016 - Sep 2017 (10 months)Building a team to solve technical problems to delight Amazon Business customers. We Pioneer. We're hiring!
- Software Development Manager, Transactional Foreign ExchangeAmazonDec 2015 - Dec 2016 (1 year 1 month)• Technical lead for platform of services which supported $5+ billion dollars in transactional volume across two products: Amazon Currency Converter for Buyers and Amazon Currency Converter for Sellers. • Managed a team of 7, 6 Software Development Engineers and 1 Technical Program Manager. • Introduced software development lifecycle management process and quarterly planning process. • Reduced operational burden resulting in a 30% year-over-year reduction in production issues.
- Technical Program ManagerAmazonJun 2014 - Dec 2015 (1 year 7 months)• Launched Amazon Prime Store Card a product involving 8 different Amazon teams across multiple lines of business. • Work with Product Managers to gather requirements, drive design to resolve requirements into viable solution for developer to work on, and ensure that implementation is extensible and can be operationalized. • Manage agile backlog, sprint planning (2 week sprints), task breakdown and solution design for 5+ developers with all working on individual projects. • Support external bank partners while balancing the need to protect all customers by ensuring solutions deliver the customer experience expected of Amazon.
- Xbox Programming PMMicrosoftAug 2013 - May 2014 (10 months)Manage and grown the relationship between the content programming team for Xbox Music/Video and their respective engineering teams. -Ensure that the appropriate tools are in place to enable the Xbox Music and Video content producers to deliver an exception experience across all tuners. -Drive engineering maturity in partnering groups to facilitate quality deployments and service deliveries. -Coordinate Xbox Music and Xbox Video features across devices to ensure that we are delivering a quality customer experience to our end users.
- Software Development EngineerMicrosoftFeb 2011 - Aug 2013 (2 years 7 months)Microsoft Products & Services IT Engineering – Product Activation, Feb 2011-Aug 2013 • Redesigned data-intensive application UI from a traditional web page to be a Windows 8 application and match the new UX design paradigm. • Completed UI and UX design for release of new activation planning tool with high quality on–time delivery of code • Became the leading UI developer in the subdivision regardless of being the least experienced developer joining the team. • Worked on multiple line-of-business applications critical to release of Windows 8 and Microsoft product activation activities. • Lead two organizational wide initiatives: Talent Development Program, and the Connect Team. • Led initiatives to raise organizational awareness regarding co
- APEX Rotational Program MemberMicrosoftJan 2009 - Jan 2011 (2 years 1 month)4th APEX Rotation – WW Field IT, manager Doug Barrancotto (dbarran), Aug 2010-Present • Business Manager o Developed L2 Scorecard o Improved rhythm of the business processes o Created and documented improved scorecard and headcount processes 3rd APEX Rotation – OEM Operations – Contract and Revenue Management, manager Brian Fahey (bfahey), Jan 2010-Aug 2010 • Program Analyst for Transform Customer Service Program o Worked on data analysis leveraging six sigma methodologies o Created documentation to gather voice of the customer from both partners and customers which enabled o Authored of OEM Customer Charter to be distributed worldwide during next phases of the project 2nd APEX Rotation – Relationship Experience Division-Strategic Adopt
- Quality CoordinatorMCEJul 2008 - Dec 2008 (6 months)Authored and implemented ISO 9001 procedures and forms.
- Engineering InternQualcommJul 2005 - Sep 2006 (1 year 3 months)• Supported the software and hardware applications management team resulting in better application delivery • Tested software – My recommendations for new customer application improved user experience and eliminated application errors. • Recognized as a key liaison between the developer community and the business community • Created and authored “job-aids” to quickly assist user understanding with new systems • Solved intricate customer problems arising from implementation of new customer application • Telecommute from Cal Poly during the school year
Education
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- Bachelor of Science (B.S, General Engineering Concentration in Mangement of TechnologyCalifornia Polytechnic State UniversitySan Luis ObispoJan 2004 - Jan 2008 (4 years 1 month)