Project Manager and Senior Consultant - Financial Services, Business Intelligence / CRM
IBM Global Business Services
Jun 2007 - May 2009 (2 years)
• Supported Customer Data Integration and CRM projects for multiple clients to deliver Business Intelligence and Data Warehouse solutions
• Project Manager - led CRM systems upgrade project, developed project plan, managed financials
• Business Analyst - led requirements workshops; wrote use cases, specifications, and business rules; developed automated process for balancing general ledger files for banking client
• Extensive Excel experience developing complex macros and financial data analysis spreadsheets