Oscar Torrado

Jobs 0% verified

Research Analyst

Grove Acquisitions

Aug 2024 - Feb 2025 (7 months)

• Conducted in-depth research on property information, ensuring comprehensive data collection across the USA. • Utilized online platforms to extract and verify data, improving accuracy and decision-making. • Suggested process improvements, boosting efficiency in data analysis tasks.
Data Analyst

Vibo Capital

Mar 2024 - Jul 2024 (5 months)

• Researched and compiled relevant data on US properties, maintaining data accuracy through Excel. • Supported decision-making with data insights and implemented quality checks to maintain data integrity. • Collaborated with team members to leverage collective expertise and achieve common goals in data analysis projects.
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Customer Service Representative

Nusa

May 2022 - Jan 2024 (1 year 9 months)

• Managed customer inquiries regarding orders, shipments, and payments, achieving high satisfaction rates. • Collaborated with cross-functional teams to resolve issues and ensure smooth operations. • Created a process manual to streamline company operations and improve efficiency.
Logistic Coordinator

Lean Solutions Group

Nov 2020 - Mar 2022 (1 year 5 months)

• Responsible for tracking shipments and resolving customer inquiries. • Updated the Transportation Management System (TMS) according to shipment status. • Communicated with terminals and carriers to provide shipment updates.
Customer Service Agent

avianca

Oct 2017 - Sep 2020 (3 years)

• Assisted passengers with check-in procedures, baggage handling, and boarding, ensuring compliance with safety regulations. • Used CRM software to manage customer relationships by centralizing customer data, tracking interactions, and providing insights to improve customer service. • Provided exceptional customer support by resolving inquiries, addressing concerns, and managing difficult situations with professionalism, leading to improved customer satisfaction and loyalty.

Education 0% verified

Oscar Torrado

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