Mike Nelson

Mike Nelson

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Global Vice President of Customer Success|Let’s build the future together! 🚀
United States

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Résumé

Jobs verified_user 0% verified
  • MARS Solutions Group
    Global Vice President of Customer Success
    MARS Solutions Group
    May 2025 - Current (1 year 6 months)
    • Own full P&L responsibility for the Customer Success organization, driving profitability while delivering exceptional client outcomes across enterprise accounts.
    • Lead a global organization of 40+ professionals across the United States, India, and South America, overseeing customer success, recruitment delivery, and operational execution.
    • Built and launched MARS Solutions Group's South American recruiting and delivery operation, establishing the company's presence in Buenos Aires, Argentina, and expanding nearshore delivery capabilities across Latin America.
    • Partner with executive leadership to align sales strategy, customer success, and delivery operations, ensuring scalable growth, operational excellence, and long-te
  • Tier Group
    Client Services Director
    Tier Group
    May 2019 - May 2025 (6 years 1 month)
    • Built the Midwest region from the ground up, transforming it into the company's #2 revenue-generating region through sustained year-over-year growth.
    • Ranked #1 company-wide in sales (2019–2025), consistently leading the organization in revenue generation, gross margin, consultant headcount, and overall business performance.
    • Earned President's Club recognition (2021–2025) for sustained top performance in revenue and gross profit.
    • Generated nearly one-third of total company revenue while supporting more than one-third of all company hires in 2024.
    • Sourced the vast majority of revenue through net-new business development, opening new markets, acquiring new enterprise clients, and expanding strategic accounts.
  • Marchon Partners
    Senior Technical Business Development Manager
    Marchon Partners
    Jul 2018 - May 2019 (11 months)
  • Robert Half
    Senior Account Executive
    Robert Half
    Dec 2016 - Jul 2018 (1 year 8 months)
    • Managed billing for 35 software contractors simultaneously within the first year.
    • Successfully broke into new accounts projected to generate over $3 million in revenue for 2017-2018.
    • Ranked among the Top 50 Nationwide for Sales in Gross Profit and recognized as a top performer in the US.
  • ConSol Partners
    Lead Web Recruitment Consultant- (UI/UX,Full-Stack, Mobile)
    ConSol Partners
    Aug 2016 - Dec 2016 (5 months)
    ConSol Partners Boston opened its doors in 2015 following the success of ‘ConSol Partners Santa Monica’. The Team work with innovative content distributors, online video platforms, SaaS vendors, cyber security companies and other organizations who are powering the safe and efficient delivery of online content.

    We boast an unrivalled network of professionals across the USA, UK and Europe who possess hard-to-find skill sets for the Media, Technology, and Web Applications industries. We have placed candidates from engineer to VP level positions in both fast-growing start-ups and global blue-chip organizations in these spaces. Our clients include Fortune 500 technology companies, leading broadcasters and pioneering cloud solutions co
  • Eliassen Group
    Technical Recruiter
    Eliassen Group
    May 2015 - Aug 2016 (1 year 4 months)
  • SCOM
    Technical Recruiter
    SCOM
    Apr 2014 - May 2015 (1 year 2 months)
    S.COM represents the Technology and Telecommunications arm of the Impellam Group of companies (London AIM: IPEL) and is focused on building workforces in the IT, Telecommunications and Permanent Staffing sectors.

    Established in 1997, s.com Inc. has the proven ability, infrastructure and history to deliver all aspects of personnel and talent placement solutions.

    Our dedicated teams of experienced consultants and managers concentrate on the IT and Telecommunications industries to ensure the most effective service for our clients.
  • Penn Mutual
    Account Manager
    Penn Mutual
    Jun 2012 - Mar 2014 (1 year 10 months)
    My areas of concentration are retirement planning, estate planning, life and health insurance plans and financial modeling.
  • S
    Staffer
    Senator Olympia Snowe
    May 2011 - Aug 2011 (4 months)
Education verified_user 0% verified
  • C
    Cape Elizabeth High School
    Cape Elizabeth High School
  • Marquette University
    Bachelor’s Degree, Political Science and Government
    Marquette University
    Jan 2008 - Jan 2012 (4 years 1 month)
Projects (professional or personal) verified_user 0% verified
    This is a community-created genome.