R

Rohith Rajan

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Product Director, Founder, CTO
Ernakulam, Kerala, India

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Jobs verified_user 0% verified
  • Paymentology
    Director of Product | Strategic Support & Technical Account Management
    Paymentology
    Apr 2022 - Current (4 years 3 months)
    Directed product strategy across multiple domains, including customer support and technical account management, while driving initiatives that improved scalability, client satisfaction, and revenue growth. Spearheaded cross-functional collaboration to enhance customer experience, streamline operations, and deliver impactful product solutions tailored to enterprise client needs. Acted as a trusted advisor to clients, overseeing onboarding, technical alignment, and long-term success planning. Built and optimized support frameworks and escalation processes, ensuring measurable improvements in resolution times and customer retention. Guided product vision and execution across a portfolio of initiatives, balancing immediate client needs with lon
  • B
    Founder, CTO
    Brainchild Services
    Apr 2018 - Current (8 years 3 months)
    Software Consulting
Education verified_user 0% verified
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