Maria Balderrama

Sales Manager

Citiside Property Management

Feb 2022 - Current (4 years 6 months)

M

Inside Sales Manager

Mi Energía

Jun 2020 - Jan 2022 (1 year 8 months)

By taking advantage of my previous sales experience I was able to build a team from scratch growing sales by 100% within the first 6 months and reduce company's costs directly resulting in higher profit margins.

Inside Sales Manager

Intelligy

Nov 2019 - Jun 2020 (8 months)

I had 16 sales reps performing B2B sales of specialized CAD software. My main responsibility was to negotiate with business owners and upper management building value by presenting an ROI personalized project

Convenios Educativos

Intelligy

Feb 2019 - Sep 2019 (8 months)

To offer SolidWorks Software and Industrial 3D Printers to universities with Engineering Degrees in the largest industrial zone in the country achieving to place two new school contracts every month and the renewal of 95% of previous customers as well as reactivating 10% of expired accounts.

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Sales Manager

Productos Automotrices SA de CV

Jan 2015 - Dec 2018 (4 years)

In charge of up to 16 sales reps. Followin up on their prospecting activities. In charge of following up on Sales KPIs. Specialist in financial options avaliable to customer to maximize sales. Coaching and Training delivered to the sales force. Direct negotiation with customers.

P

Training and Process Manager

Productos Automotrices SA de CV

Jan 2015 - Mar 2016 (1 year 3 months)

Follow up on Customer Satisfaction indicators Customer support Process maping Developing Training Material Training delivery logistics

Training Coordinator

Ideal - Contact Center Solutions

Nov 2013 - Dec 2014 (1 year 2 months)

Developing training processes, policies, documents and formats Point of contact in all product related updates from the client Reporting of training metrics

Training Coordinator

Teleperformance Mexico

Aug 2011 - Jul 2013 (2 years)

Client Training Coordinator

Teleperformance Mexico

Aug 2007 - Jul 2013 (6 years)

Distribute work load to trainers Gestion training resources Evaluate training effectiveness via kirkpatrick evaluation model. Track graduation rates Ensuring all updates were delivered on time

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