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Mike Myer

About

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CEO & Founder
Bozeman, Montana, United States

Timeline


work
Job
school
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Résumé


Jobs verified_user 0% verified
  • Quiq
    CEO & Founder
    Quiq
    Oct 2015 - Current (10 years 8 months)
    Quiq is powering the next generation of business to consumer communications through async messaging. People text all the time with family and friends. It should be as easy to communicate with brands! Through Conversational AI and our Next Gen Contact Center, Quiq's Conversational Platform drives increased revenue, improved efficiency and higher CSAT for clients in eCommerce and Customer Care.
  • Dataminr
    Chief Product Officer & VP, Engineering
    Dataminr
    Dec 2013 - Sep 2015 (1 year 10 months)
    Dataminr analyzes breaking information in real-time and is the earliest source of relevant information for clients in News, Government, Finance and Corporate Risk/Security. In-depth historical analytics provide insight for clients with long term focus. I was responsible for all technology and product functions - Product Management, Engineering, QA, Operations, Customer Support, IT. I grew Engineering from 14 to more than 50 and transitioned the team from a startup to a software factory. I helped the company raise $130M in the March 2015 round, led by Fidelity.
  • Cradlepoint part of Ericsson
    Board Member
    Cradlepoint part of Ericsson
    Feb 2013 - Nov 2020 (7 years 10 months)
    The Global Leader in 5G/LTE network solutions, Cradlepoint delivers always-connected networking to Distributed Enterprises with hundreds or thousands of locations. Cradlepoint was acquired by Ericsson in November 2020 for $1.1B, an amazing and well deserved outcome for Cradlepoint team. I'm proud to have been able to be have been able to help what was originally a hardware business transition to a software+hardware SaaS business that is well positioned to catapult Ericsson to leadership in 5G business networking.
  • Oracle
    Group Vice President - Oracle Service Application Development
    Oracle
    Mar 2012 - Dec 2013 (1 year 10 months)
    I led a worldwide team of nearly 500 engineers responsible for Oracle’s customer service applications, including Oracle Service Cloud (RightNow), Oracle Knowledge (Inquira) and Contact Center On-Demand.
  • RightNow
    CTO, VP Product Development
    RightNow
    Aug 1998 - Mar 2012 (13 years 8 months)
    The world's largest consumer focused organizations relied on the RightNow Cloud to deliver exceptional experiences to their customers. I joined as the 7th employee in 1998 and led Engineering for the entire lifespan of the company, until acquisition by Oracle in 2012. I grew Product Development from 1 to nearly 250 engineers and in the company's early stages also managed Operations and Product Management. I was a member of the Executive team that managed the company. RightNow went public in 2004 and grew to 2000 customers and 1200 employees with a $225M revenue run-rate when Oracle acquired for $1.8B.
  • Nokia
    Member of Technical Staff
    Nokia
    Jan 1996 - Dec 1998 (3 years)
    I transitioned to Lucent as part of AT&T's spin-off of it's business communications and networking businesses. I worked in Bell Labs Research, Area 11, on a first generation DSL system, WildWireIP. Contributed core networking components, including network address translation.
  • ATT
    Member of Technical Staff
    ATT
    Jan 1987 - Dec 1996 (10 years)
    I contributed as a software engineer and lead architect to several projects, including the re-architecture of Intuity Audix, AT&T's flagship business voice mail system and TSC-SS, an innovative customer service system supporting business clients.
Education verified_user 0% verified
  • Rutgers University
    MS, BS, Computer Science
    Rutgers University
    Jan 1987 - Dec 1992 (6 years)
  • Rutgers The State University of New JerseyNew Brunswick
    MS, BS, Computer Science, Computer Science
    Rutgers The State University of New JerseyNew Brunswick
    Jan 1987 - Dec 1992 (6 years)
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