Juan Manuel Mercado

Juan Manuel Mercado

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Sales Development Representative
Medellín, Antioquia, Colombia

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Résumé


Jobs verified_user 0% verified
  • AvantStay
    Sales Development Representative
    AvantStay
    May 2026 - Current (6 months)
  • NORSAN MEDIA
    Inside Sales Representative | SDR/BDR
    NORSAN MEDIA
    Feb 2026 - May 2026 (4 months)
    Prospecting from scratch using Google Maps and manual research to identify business owners and decision-makers Running high-volume cold outreach to corporate lines, navigating gatekeepers to reach key contacts Pitching services directly to decision-makers and creating interest in cold conversations Booking meetings and presenting services when needed to move opportunities forward Built and refined call scripts used by the team to improve pitch clarity and conversions Working unstructured lead lists and adapting messaging based on industry and responses Combining calls and email follow-ups to increase engagement and response rates
  • R
    B2B Sales Development Representative (SDR/BDR)
    RepairLift
    Oct 2024 - Jul 2025 (10 months)
    •Prospected and qualified owners of phone repair shops for digital marketing services and revenue growth. •Handled new inbound leads and re-engaged older prospects through warm outreach and light cold calling when needed. •Ran discovery calls to identify needs, budgets, timelines, and pain points; positioned solutions to create urgency. •Booked high-quality demos for closers, ensuring well-prepared prospects for higher close rates. •Managed follow-ups and pipeline tracking using GoHighLevel and CRM tools. •Met or exceeded KPIs for daily calls, talk time, qualified demos, and lead handoffs.
  • P
    Sales Development Representative
    PuulseMarketing
    Oct 2023 - Jan 2024 (4 months)
    •Conducted outbound B2C sales calls for leading US internet providers including AT&T, Windstream, Frontier, and Earthlink. •Educated customers on internet packages, pricing, and promotions to match their needs and budget. •Closed new service contracts, upsold add-ons like YouTube TV and landlines, and processed payments when required. •Applied persuasive selling techniques, handled objections, and created urgency to convert hesitant prospects. •Consistently exceeded daily and weekly sales quotas while maintaining high customer satisfaction and compliance standards.
  • Realtorcom
    Sales and Lead Development
    Realtorcom
    Jun 2022 - Sep 2023 (1 year 4 months)
    Handled 100–150 outbound calls per day from property inquiries Qualified leads by uncovering key buying details: desired property type, budget, timeline, mortgage pre-qualification, and readiness to purchase. Educated prospects on local listings, market trends, and next steps to move from online search to speaking with licensed realtors. Overcame hesitation and converted casual inquiries into warm, motivated leads. Built urgency and trust to convert inquiries into agent connections Consistently performed as a top agent in transfer volume Contributed to an estimated 20+ monthly closed opportunities through agent handoffs
Education verified_user 0% verified
  • I
    Institucion Educativa Miraflores — High School Diploma
    Institucion Educativa Miraflores
    Jan 2013 - Dec 2019 (7 years)
  • I
    High School Diploma
    Institucion Educativa Miraflores
    Jan 2013 - Jan 2019 (6 years 1 month)
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