Tara Robertson

Tara Robertson

About

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Chief Marketing Officer
Williston, Vermont, United States

Timeline


work
Job
school
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Résumé


Jobs verified_user 0% verified
  • Bitly
    Chief Marketing Officer
    Bitly
    Sep 2022 - Current (4 years 2 months)
  • PartnerPage
    Advisor
    PartnerPage
    May 2022 - Current (4 years 6 months)
  • Teamwork
    Chief Marketing Officer
    Teamwork
    Dec 2020 - Sep 2022 (1 year 10 months)
  • Sprout Social Inc
    Head of Customer Marketing
    Sprout Social Inc
    Jan 2017 - Dec 2020 (4 years)
    ● Built our Agency Partner Program from the ground up, supporting over 1k agency customers worldwide with a focus on improved retention, channel growth, and customer expansion
    ● Built our Customer Marketing team and NDR marketing squad from the ground up, managing a squad of 20+ cross-functional marketing team members that are ruthlessly focused on building a scalable customer experience, revenue driving programs, customer engagement, and a top line result of increased net dollar retention
    ● Launched our first ever self guided onboarding program: resulting in a significant increase to the number of customers we could effectively onboard as well as improved NDR for those customers who interacted with this program
    ● Implemente
  • Hotjar
    VP of Marketing
    Hotjar
    Jan 2016 - Oct 2016 (10 months)
    Responsible for building and growing Hotjar's marketing, customer success, and sales teams.

    ● Executed lead nurturing and qualification funnels for marketing, sales, and customer success.
    ● Developed and built predictive lead scoring metrics to establish lead qualification.
    ● Responsible for Hotjar's Product marketing, demand generation and growth.
    ● Maintained an average 8-9 NPS score for customer support team.
    ● Built and expanded the marketing team in different disciplines, such as PR and Demand Gen.
    ● Collaborated with the CEO and product team to shape and prioritize the Product Roadmap.
    ● Managed a portfolio of Hotjar's largest customer base.
    ● Implemented HubSpot and Infer systems to
  • TSL Marketing
    Vice President of Marketing & Creative Services
    TSL Marketing
    Jan 2004 - Jan 2016 (12 years 1 month)
    Responsible for the development, growth, and success for the Global Marketing and Creative Services departments

    Creative Services:

    ● Creation and growth of creative & digital marketing department (100% YOY growth since inception in 2010).
    ● Recognized by Hubspot as the best agency for Content Marketing in 2015.
    ● Runners up for the best blog series of the year.  
    ● Consistently exceeded KPI targets with monthly and quarterly cadence tracks
    ● Managed and projected the growth from 0 - 30 employees
    ● Created and managed quarterly and annual financial tracks to measure departmental profit.
    ● Established clear product offerings that align to market demands and measured product pricing.
    ● D
  • T
    Marketing Lead generation Manager
    TechLine Corporation
    Mar 2001 - Mar 2004 (3 years 1 month)
    ● Marketing lead generation for B2C and B2B companies in the travel and tourism industry.
    ● Managed all leads generated for driving retail sales in the north american market.
    ● Supplied integrated marketing expertise to maximize the highest return.
    ● Utilized creative services to create brand awareness and support leads generated for company clientele.
Education verified_user 0% verified
  • Roxbury High School
    Roxbury High School
    Roxbury High School
  • Emerson College
    MA, Integrated Marketing Communications
    Emerson College
    Jan 2004 - Jan 2006 (2 years 1 month)
    Awarded National Dean's List 2004, 2005
    Awarded National President's List 2006
  • Plymouth State University
    BA, Marketing Communications
    Plymouth State University
    Jan 1999 - Jan 2004 (5 years 1 month)
    Awarded National Dean's List 2004
Projects (professional or personal) verified_user 0% verified
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