With nearly two decades of experience in customer-focused roles, I currently serve as Vice President of Customer Success at Bloomerang, where I lead a dedicated team committed to managing strategic client relationships. My work focuses on fostering exceptional customer service and satisfaction, supporting nonprofits in achieving their missions through meaningful and impactful partnerships.
My professional journey reflects a passion for leadership and relationship-building. From developing a Customer Experience department at Qgiv to empowering teams at Bloomerang, I have consistently prioritized creating value through collaboration and tailored solutions. My mission is to ensure that every interaction leaves clients more confident, empowered, and equipped to succeed.