Team Lead
Family Fitness Centers
Sep 2019 - Apr 2021 (1 year 8 months)
As the team lead I constantly built relationships with both new, and existing members. I worked with a CRM called ClubReady. I had the opportunity to learn, and work with a web-based application called Trello, as well as a screen recording software called Loom, and AutoCloser which was the text message system I used, as well as part of the client scheduling system. Created weekly schedules, set up appointments with both potential new members, and personal training clients. Ensuring equipment/building repairs were scheduled to be taken care of. Troubleshot any computer system issues that occurred . Delegated daily tasks to team members, worked with multiple vendors on a weekly basis. Assisted in the hiring process, and trained new team membe