UX Researcher | Human Factors Specialist | Mixed Methods Expert When the user wins, the business wins. I unite user needs and business goals through actionable, insight-driven research. I specialize in qualitative and quantitative methods across software, hardware, and emerging technologies, including SaaS platforms, VR development, and consumer products. My expertise includes competitive analysis, diary studies, journey mapping, task analysis, low- and high-fidelity prototype testing, heuristic evaluations, moderated and unmoderated usability testing, user analytics, and survey research. I synthesize user attitudes and behaviors into compelling narratives that influence design, product development, and business strategy. Tools and methodologies: Figma, UserZoom, Adobe Analytics, Dovetail, Qualtrics, A/B Testing, Product Demos. I connect curiosity to outcomes. Feel free to reach out.