David Tenser

Seasoned business executive. People leader. Product & Growth strategist. Father. Husband. Over 15 years in senior leadership roles in and outside of Silicon Valley have given me a unique perspective on the digital world. I'm passionate about bringing out the best in teams and helping them create great customer experiences throughout the entire product life cycle. I love both the science and the art of translating customer needs into real user & business value. As a product lead, I've led Agile teams responsible for Mozilla's online presence - a top 100-ranked website with over 100 million monthly visitors. As a tireless user advocate, I've built Mozilla's community-powered customer support org and platform from the ground up, supporting hundreds of millions of Firefox users worldwide with a smart team of less than 25 people - with the help from several hundred community volunteers. As a growth marketer, I've led initiatives that substantially increased Mozilla's revenue through website conversion rate optimizations, SEO, SEM and business partnerships. As a people leader, I'm the guy that senior leadership turn to when they need help building new teams. I've helped get several new teams off the ground, including community management, user insights and growth marketing. I never shy away from asking the hard questions and I see it as my primary responsibility to help bring out the very best of the people on my teams. Core skills: product management, operations, growth marketing, business strategy, building teams, mentoring, Agile, scalable customer success, user advocacy, community management, and making people around me happier. :)