I build Salesforce solutions that hold up under pressure — high transaction volume, regulated data, and enterprise-scale complexity. 5 years of hands-on delivery across Sales Cloud, Service Cloud, and Experience Cloud. Currently leading Salesforce CRM development for USAA, one of the largest financial services organizations in the U.S., where performance, security, and compliance are non-negotiable. What I bring to a team: · Apex & LWC architecture — scalable, testable, and built to last beyond the sprint. OmniStudio / OmniScript — full FlexCard, DataRaptor, and integration procedure delivery. REST & SOAP API integrations — Genesys CX, MuleSoft, AWS, and external enterprise systems. CI/CD & DevOps — Copado, Salesforce CLI, GitHub, Azure DevOps; zero-downtime release cycles. Data integrity at scale — Data Loader, ETL pipelines, Shield encryption, SOX & GDPR compliance. Experience Cloud portals — role-based access, personalized UX, community component development Industries I've delivered in: Financial Services · Insurance · Healthcare · SaaS I work cleanly in Agile teams — daily standups, sprint planning, UAT collaboration, and stakeholder communication without hand-holding. I write documentation that junior developers can actually use. Open to Senior Salesforce Developer/Admin and Engineer roles: Remote · Full-time (W2) · Contract (C2C/1099) PD1 Certified · Salesforce Administrator Certified