Katherine Daniel
About
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Founder + Principal
Columbia, South Carolina, United States
Résumé
Jobs
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Founder + PrincipalMontani ConsultingJan 2021 - Current (5 years 6 months)At Montani Consulting, we help small and mid-sized businesses navigate the complexities of HR without the cost of a full in-house team. Acting as a trusted HR partner, we design and deliver people strategies that reduce risk, improve culture, and free leaders to focus on running their business. What we do: ► Tiered HR Support: Partnering with clients through three levels of service—executing day-to-day HR tasks, providing HR Director-level strategic partnership, and offering comprehensive HR leadership for long-term people strategy. ► Audits & Compliance: Assessing policies, practices, and risk areas to keep your business protected and compliant. ► Compensation & Benefits: Designing competitive pay structures, managing benefits, and ensuri- Division Leader - People OperationsThe N CompanyNov 2013 - Jan 2021 (7 years 3 months)► Directed operational, administrative, and people systems, and guided marketing, media strategies, advertising, and public relations. ► Grew People Operations division from 1 to 80+ team members that served 300+ employees and 900+ franchises during a period of extreme growth (400%+ revenue). ► Delivered strategic direction and implementation support for compensation plans, benefits administration, performance management, and compliance. ► Improved the employee experience for all N2 team members with learning and training events, high-quality collateral, opportunities to provide feedback, and a personalized career ladder. ► Saved the company $456K in 2019 by shifting to self-funded healthcare. Deployed wellness initiatives and other benefit
- Customer Experience ConsultantCornerstone Business Advisors IncJan 2013 - Dec 2014 (2 years)► Aligned employee and customer experiences for clients through training and workshops by leveraging my expertise in HR and marketing. ► Assessed programs, benchmarked them against competition, and designed cohesive customer experience programs.
- Management ConsultantChickfilAJan 2011 - Dec 2013 (3 years)► Created and rolled out a restaurant operational excellence (ROE) improvement system that boosted product, service, customer environment, and production environment scores by more than 27%. Based on its success, additional Chick-fil-A locations eventually adopted the program. ► Designed and employed a scheduling system, resulting in reduced labor costs. ► Analyzed underperforming areas of business. ► Determined quantitative and qualitative improvement goals. ► Collaborated with stakeholders to provide related training and resources. ► Implemented accountability measures. ► Recruited, interviewed, hired, and trained high-performance leadership team members. ► Met regularly with leaders to facilitate communication and continuing educat
- CBusiness ConsultantCDR AssociatesJan 2007 - Dec 2010 (4 years)► Grew client revenue through weekly strategic audits of 1K+ patient accounts. ► Exceeded client revenue goals, meeting critical timelines and guidelines. ► Established and nurtured relationships with 30 facilities statewide.
- Media Buyer/PlannerCharles Ryan AssociatesJan 2006 - Dec 2007 (2 years)► Worked with advertising and marketing clients with budgets greater than $12M. ► Optimized return on investment, assisting multiple clients in consistently achieving record-setting sales. ► Hired and supervised a team of 5. ► Maintained relationships with media representatives in 50+ key markets. ► Researched target audiences. ► Developed and executed on integrated media schedules and marketing opportunities to engage target audiences.
- TMedia Buyer, Account Coordinator & Traffic CoordinatorThe Arnold Agency acquired by Asher AgencyJan 2003 - Dec 2006 (4 years)► Managed millions of dollars in clients' advertising and marketing budgets ► Produced integrated media schedules and marketing opportunities, including sponsorship and cross-promotion; multiple clients consistently achieved record-setting sales ► Expanded relationships with media representatives and clients in more than 40 U.S. markets ► Delivered timelines, budgets, proofreading, and editing for agency projects
- WAdvertising & Marketing CoordinatorWest Virginia Division of TourismJan 2003 - Dec 2003 (1 year)► Optimized promotions in conjunction with Travelocity.com and Conde Nast Traveler ► Produced a database system of return on investment analysis for individual advertisements ► Contributed to the West Virginia Division of Tourism website reconstruction ► Added production, editing, and layout support of the 2004 West Virginia Travel Guide ► Contributed articles for various travel publications published regionally and nationally
Education
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- Bachelor of Business Administration (BBA, Business, Management, Marketing, and Related Support ServicesCampbell University
Projects (professional or personal)
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Awards
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- WWILMA's Women to Watch Finalist, BusinessWILMA MagazineOct 2016An annual award celebrating the women making an impact in the Wilmington, NC community in the areas of Arts, Business, Education, Health, Nonprofit/Volunteer, Public Service and Rising Stars.