Caroline Ryan

Caroline Ryan

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Chief Executive Officer - Medeor
Auckland, New Zealand

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Résumé


Jobs verified_user 0% verified
  • Banyan Software
    Chief Executive Officer - Medeor
    Banyan Software
    Jan 2025 - Current (1 year 8 months)
    Medeor: A wholly owned subsidiary of Banyan Software. Banyan provides the best permanent home for successful software companies. Banyan was named #1 fastest growing private software company and top 10 fastest growing companies by Deloitte Technology Fast 500. Today, I wear three hats inside Banyan Software's portfolio. As CEO of Medeor Payments, I've built the business from the ground up post-acquisition — risk, compliance, commercial engine. As APAC Head of Payments, I run payments operations across Banyan's APAC software portfolio of companies, having embedded payments in 5 operating companies. I lead Banyan's payments M&A across APAC, identifying and acquiring payments-accretive businesses across the region to grow the portfolio.
  • H
    Founder, Strategic Advisor
    Honey Badger Investments CAR Consulting
    Jan 2023 - Jan 2025 (2 years 1 month)
    After 15 years at Visa, I set up CAR Consulting to advise private equity firms and SaaS businesses on post-acquisition growth and payments strategy. I defined Banyan Software's global embedded payments strategy, then led a specific due-diligence workstream on multiple acquisitions. Alongside this, I supported several founder-to-PE transitions — revenue model assessment, growth strategy, annual planning cadence and executive coaching — and advised SaaS businesses in transition on competitive positioning, product and people strategy.
  • Visa
    SVP and CEO
    Visa
    Oct 2020 - Dec 2022 (2 years 3 months)
    CEO of global business. Responsible for setting the strategic direction, P&L, growing revenue, developing software that is scalable to sell to Visa 15k+ partners globally, securing and maintaining key partnerships, setting and executing strategy, and aligning the organisation to Visa’s revenue growth and client ambitions. Responsible for 440 professionals globally. Caroline is currently integrating full operations of Fraedom (previously a stand alone business) more holistically and aligned into Visa, including HR, Finance, Risk, Sales and Service, technology and product.
  • Visa
    Senior Vice President - Global Head Business Operations
    Visa
    Aug 2018 - Oct 2020 (2 years 3 months)
    Chief of Staff and Global Head of Business Operations. Reporting to the President, responsible for driving the agenda for all global regions, sales and product organisations. Designing and advancing the organisation’s strategic priorities, including go to market and sales excellence transformation efforts in Visa’s 200 geographies globally. Global team of 120 professions located in 5 regions. Key achievements include new sales excellent discipline, home grown sales discipline approach, commercial compensation stricture designed and implemented for 6000+ workforce tied to revenue outcomes, sales excellence organisation and deal teams established in 5 regions, launched global deal team to support multi regional partners.
  • Visa
    Country CEO and Vice President - Hong Kong & Macau
    Visa
    Sep 2015 - Aug 2018 (3 years)
    Country CEO. Responsible for the P&L grew revenue >10% YOY over 3 years despite depressed domestic conditions and mature market with strong share. Responsible for 40 professionals. Led People and Business Strategy, Strategic planning and partner management of institutional key clients ranging from Retail, Airlines to Financial Services. Government and Public policy strategy and partnerships with key agencies. Leadership and coaching of a team of professionals. Brand and PR spokesperson. Executive responsible for Hong Kong and Macau registered business and board member. Reporting to Greater China Group Country Manager.
  • Visa
    Country CEO and Vice President - New Zealand and South Pacific
    Visa
    Oct 2012 - Sep 2015 (3 years)
    County CEO. Responsible for the P&L, Business Strategy and Planning, and partner management of institutional key clients ranging from Retail, Airlines to Financial Services. Government and public policy strategy. Brand and PR spokesperson. Executive responsible for New Zealand registered business and board member. Reporting to Group Country Manager Australia and New Zealand.
  • Suncorp Group
    Head of Transaction Products
    Suncorp Group
    Dec 2010 - Oct 2012 (1 year 11 months)
    Responsible for deposit products strategy and P&L for the Bank.
  • Visa
    Head of Innovation Products Australia, New Zealand and South Pacific
    Visa
    Mar 2007 - Dec 2010 (3 years 10 months)
    Responsible for emerging technology product development, strategy and execution for Australia and New Zealand. Payments technology expert.
  • Visa
    Director Merchant Solutions
    Visa
    Mar 2005 - Mar 2007 (2 years 1 month)
    Driving Visa Australia and New Zealand’s agenda with strategic merchant partnerships.
  • Westpac
    Product Manager Credit Card Portfolio (Altitude)
    Westpac
    Sep 2003 - Mar 2005 (1 year 7 months)
    Responsible for credit card product P&L, product design, value proposition and partner management.
  • Coles
    Business Project Manager Emerging Technology
    Coles
    Mar 2002 - Aug 2003 (1 year 6 months)
    Project manager for M&A division of Coles Myer. Implemented cross brand / business payment technology products.
  • Myer
    State Sales Manager
    Myer
    Jan 2001 - Mar 2002 (1 year 3 months)
    Responsible for corporate sales division for NSW. Promoted to head office role in Melbourne withColes Myer Group.
Education verified_user 0% verified
  • Institute of Directors in New Zealand
    Company Directors Board certification, Business Administration and Management
    Institute of Directors in New Zealand
    Mar 2023
    The Company Directors' Course (CDC) is the benchmark for directors and senior leaders reporting to boards. It is also a pre-requisite to becoming a Chartered Member of the Institute of Directors.
  • University of California Berkeley Haas School of Business
    Executive Edge Program, Executive
    University of California Berkeley Haas School of Business
    Jan 2018 - Aug 2018 (8 months)
  • I
    Company Directors Course, Board
    Institute of Directors New Zealand
    Jan 2015 - Dec 2015 (1 year)
  • QUT Queensland University of Technology
    Bachelor, Business
    QUT Queensland University of Technology
    Jan 1997 - Jan 2001 (4 years 1 month)
Projects (professional or personal) verified_user 0% verified
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