S
Shiv Prasad
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Account Manager | Client Relationship Manager | Hiring Top Talent Leadership & Niche |
Delhi, India
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Jobs
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Account Manager/Client Relationship ManagerRaas InfotekJan 2023 - Current (3 years 7 months)• Own complete account delivery and relationship management, ensuring client satisfaction through consistent performance, quality hiring, and timely fulfillment. • Lead end-to-end recruitment delivery operations, from requirement gathering to final onboarding, ensuring high-quality delivery across multiple verticals. • Manage strategic accounts with top implementation partners such as HCL and Persistent Systems, successfully supporting enterprise clients like Google, Apple, Microsoft, Oracle, Deloitte, Cisco, and Amazon. • Lead, mentor, and motivate a team of 6–7 recruiters, driving operational excellence through training, performance tracking, and workflow optimization. • Oversee resource planning, team allocation, and delivery governance,- Sr. Team Lead-United states & Canada RecruitmentRaas InfotekOct 2021 - Jan 2023 (1 year 4 months)• Recruitment: USA ,Canada Contract, Contract to hire, Full time, W2, T4, GC, Citizen, PR, H1B. • Managed team of 4-5 team members. • Training Junior/entry level recruiters on Job boards, ATS, search strings etc. • Helping & guiding the team to achieve objectives. • Requirement assignment to the Team Member and help them to understand the exact job position • Created reports on daily, monthly basis about number of Submission closer, interview and feedback from client. • Work closely with the Account managers. • Procure people for different IT Requirements. • Use Job Portals like Monster, Dice related to IT, to source potential candidates • Possess excellent communication skills and great understanding of clients requirement. • Placed high-
- Sr IT Recruiter -United states & CanadaRaas InfotekAug 2020 - Oct 2021 (1 year 3 months)• Worked closely with the Account Manager, and taking care of the complete lifecycle of recruitment, including vetting of candidates via calls, scheduling technical interviews, salary or rate negotiations, employee referrals to verifying credentials and successful closures. • Specialized in sourcing, headhunting and recruiting the best talent across USA and Canada, working with local and international companies in America, , Canada. • Worked mostly on Contract, Contract to hire positions and interacting with the US Citizens and GC holders for the opportunities on W2 and 1099. Thorough knowledge of the recruiting process from sourcing to recruiting for different employment types including W2, Corp-to-Corp, 1099 for U.S. Citizens, GC, H1-B, T
- US IT RecruiterRaas InfotekAug 2019 - Aug 2020 (1 year 1 month)• Involved in full cycle Recruitment of Sourcing, Identifying, Interviewing, Screening and Placing consultant in Contract, Contract to Hire and Permanent/Full Time positions by using job boards. • Worked closely with the Account Manager, and taking care of the complete lifecycle of recruitment, including vetting of candidates via calls, scheduling technical interviews, salary or rate negotiations, employee referrals to verifying credentials and successful closures. • Specialized in sourcing, headhunting and recruiting the best talent across USA and Canada, working with local and international companies in America, , Canada. • Worked mostly on Contract, Contract to hire positions and interacting with the US Citizens and GC holders for the op
- Technical Support EngineerIBMMay 2018 - May 2019 (1 year 1 month)• Worked With IBM as a Technical Support Engineer in various process supporting Amazon USA , UK , North America and sometime Amazon India • proven experience in a heavy customer focus position involving and technical knowledge of a companies' products and services • working in and assisting others through company help desk software, such as Workday in addition to other remote access desktop programs • Extensive experience working with different operating systems including Windows and Linux • Time-management skills and the ability to establish reasonable and attainable deadlines for resolution • Experience working directly with customers and provided high quality service • Resolving network issues, configuring operating systems and using re
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